CVS Health was looking for a Practice Manager

Site: The General Hospital Corporation Mass General Brigham is a powerhouse of medical innovation that brings together an incredible mix of talent: doctors, nurses, business pros, tech wizards, researchers, and systems analysts. As a not-for-profit organization, we're laser-focused on delivering exceptional patient care, advancing research, teaching the next generation, and serving our community. We believe breakthrough medical discoveries happen when high-performing teams come together — and we're inviting talented individuals like you to be part of this mission. Full-time 40 hours Monday - Friday 9am to 6pm 2 hybrid days after 90 days Required: • EPIC experience required or any EMR systems • Proficient in Microsoft (Word, PowerPoint, Excel, Outlook, Teams) • Experience working in an academic healthcare environment preferred Job Summary You'll be responsible for managing small-medium single-site practices or smaller multi-site practices (3 or more locations). As a key member of the leadership team, you'll provide direct supervision of administrative and clinical support staff while handling critical operational duties. Your core responsibilities include: - Overseeing day-to-day administrative performance of secretarial and clinical support staff - Managing staff schedules and evaluating daily staffing needs - Coordinating staff replacements - Performing hiring, orientation, and staff evaluations - Administering corrective actions when necessary - Supporting employee career development through coaching and training - Ensuring mandatory training completion and HIPAA policy adherence - Developing administrative systems to maximize practice operations - Analyzing practice performance metrics - Collaborating on annual budget preparation - Managing departmental payroll and resolving related issues - Monitoring patient billing for revenue procedure compliance Entry Level Manager Role Qualifications Education: • Bachelor's Degree in Related Field required Experience: • 2-3 years supervisory experience • 2-3 years experience in academic healthcare environment Knowledge, Skills and Abilities: - Strong Office Suite proficiency - Exceptional communication and organizational skills - Proven leadership capabilities - Ability to interact effectively with staff at all levels - Excellent time management - Strong analytical and mathematical skills - Accounting principles knowledge - Flexibility with changing priorities and deadlines Physical Requirements [Full list of physical requirements as in original job description] Remote Type: Hybrid Work Location: 100 Blossom Street Scheduled Weekly Hours: 40 Employee Type: Regular Work Shift: Day (United States of America) EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.