This position is no longer available
Remote (City)

M&T Bank was looking for a Master Data & Sales Operations Manager (f/m/d)

About the Role

The position oversees master data integrity and sales operations functions, driving process improvements and system efficiencies to support business objectives and customer needs.

Responsibilities

  • Manage master data governance and ensure data consistency across systems
  • Lead sales operations activities to enhance performance and reporting accuracy
  • Collaborate with IT and business units to implement data standards
  • Oversee data validation, cleansing, and maintenance procedures
  • Develop and monitor key performance metrics for sales and data operations
  • Identify opportunities to automate data workflows and reduce manual effort
  • Support system integrations and data migrations with attention to quality
  • Ensure compliance with internal controls and data security policies
  • Partner with sales leadership to align operations with strategic goals
  • Maintain product, customer, and pricing data structures
  • Troubleshoot data discrepancies and resolve root causes promptly
  • Create dashboards and reports for operational insights
  • Drive continuous improvement in data management practices
  • Coordinate cross-functional initiatives involving data and sales teams
  • Provide guidance on data-related system enhancements
  • Standardize data entry protocols across departments
  • Monitor data lifecycle from creation to archival
  • Train team members on data policies and tools
  • Evaluate new technologies for data operations efficiency
  • Ensure alignment with regulatory and audit requirements
  • Facilitate change management for data process updates
  • Manage vendor data inputs and integration
  • Optimize data flow between CRM and ERP platforms
  • Support forecasting and planning cycles with reliable data
  • Promote a culture of data accountability and accuracy

Compensation

Competitive salary and benefits package commensurate with experience

Work Arrangement

Hybrid work model with a combination of remote and on-site presence

Team

Part of the Sales and Operations team supporting enterprise-wide data and performance initiatives

Equal Opportunity Employer

We are committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, national origin, age, disability, or any other protected status under federal, state, or local law.

Benefits Overview

Comprehensive health insurance, retirement savings plans, paid time off, employee development programs, and wellness initiatives are available to eligible employees.

Career Development

Opportunities for professional growth, leadership training, and internal mobility are supported through structured development programs.

Work Environment

We foster a collaborative, inclusive, and results-driven culture that values innovation and accountability.

Required Skills
ExcelPower BIMarkantERP systemsPIM systemsSAPMaster Data ManagementSales OperationsData AnalysisProcess OptimizationProject ManagementStakeholder Management ExcelPower BIMarkantERP systemsPIM systemsSAPMaster Data ManagementSales OperationsData AnalysisProcess OptimizationProject ManagementStakeholder Management
About company
M&T Bank
World's largest retailer of diamond jewelry, operating over 2,800 stores worldwide under brands like Kay Jewelers, Zales, Jared, and others. A people-first company focused on diversity, inclusion, and equity.
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Job Details
Category other
Posted 6 months ago