Life360 is hiring a Manager, Global eCommerce Merchandising to lead the global strategy supporting our direct-to-consumer sales objectives. This is a player-coach role that combines strategic ownership with hands-on execution, managing a team responsible for regional execution, content operations, and localization.
What You'll Do
- Execute and evolve global ecommerce merchandising frameworks, promotional guidelines, and campaign best practices that scale across regions.
- Lead global campaign planning in partnership with Lifecycle Marketing, Product Marketing, Creative, Channel Sales, and regional stakeholders.
- Help drive and deliver against global DTC sales objectives through effective onsite merchandising, promotions, and campaign execution.
- Lead planning, forecasting, and performance reviews of campaigns and promotions.
- Translate performance data, customer insights, and market trends into actionable merchandising strategies.
- Identify opportunities to improve customer experience, reduce friction, and increase conversion across the ecommerce journey.
- Advocate for new site features, modules, and functionality in collaboration with Web Product Management and Engineering.
- Lead global merchandising operations, including campaign execution, CMS-driven updates, localization, and onsite QA.
- Establish standards and best practices for merchandising execution across homepage, landing pages, category pages, and PDPs.
- Provide hands-on leadership and execution support within CMS and PIM tools for high-impact initiatives, complex updates, peak periods, or during team transitions.
- Identify opportunities to simplify and automate merchandising workflows to increase speed, accuracy, and scalability.
- Partner cross-functionally with Web Product, Engineering, Ecommerce Operations, Marketing Ops, and Creative teams to improve tooling, templates, and processes.
- Lead and develop a team responsible for international merchandising execution and merchandising operations.
- Establish clear goals and accountability tied to execution quality, performance support, and operational excellence.
- Serve as a key ecommerce merchandising partner to Lifecycle Marketing, Product Marketing, Creative, Web Product, Device Product, Finance, Ecommerce Operations, and Channel Sales teams.
What We're Looking For
- 5–7+ years of experience in ecommerce merchandising, digital commerce, or a related discipline.
- Demonstrated success driving ecommerce performance through merchandising strategy and onsite execution.
- Hands-on experience working directly in CMS and PIM tools to support ecommerce merchandising execution.
- Experience operating in a global or multi-market commerce environment.
- Strong analytical skills and comfort using data to inform decisions.
- Experience leading and mentoring teams.
- Proven ability to partner cross-functionally with Product, Engineering, Marketing, Creative, and Operations teams.
Technical Stack
- CMS tools
- PIM tools
Team & Environment
You will lead a team responsible for international merchandising execution and merchandising operations.
Benefits & Compensation
- Competitive pay and benefits
- Medical, dental, vision, life and disability insurance plans
- RRSP plan with DPSP company matching program
- Employee Assistance Program (EAP) for mental well being
- Flexible PTO, several company wide days off throughout the year
- Winter and Summer Week-long Synchronized Company Shutdowns
- Learning & Development programs
- Equipment, tools, and reimbursement support for a productive remote environment
- Free Life360 Platinum Membership for your preferred circle
- Free Tile Products
- Compensation range: CAD $141,000 to $165,500 + equity
Work Mode
This role can be performed remotely from within the USA.
We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status.
