As the Account Lead for the Middle East, you will shape the future of fintech integration in travel by partnering directly with airline clients. Your primary focus will be understanding partner objectives, guiding product development, and ensuring successful deployment of financial solutions that boost ancillary revenue and improve customer experiences.
What You'll Do
- Develop and maintain strategic relationships with airline partners, identifying opportunities to expand fintech offerings and address evolving business needs.
- Lead the end-to-end development of new financial products, from concept to launch, aligning internal teams and partner goals to deliver measurable outcomes.
- Enhance existing solutions by analyzing performance data, gathering feedback, and implementing improvements that drive adoption and revenue.
- Manage complex product rollouts across multiple accounts, overseeing timelines, stakeholder coordination, documentation, testing, and issue resolution.
- Use analytical tools to generate insights that inform product strategy and optimization, ensuring decisions are grounded in data.
- Collaborate across engineering, design, marketing, and customer success to ensure cohesive delivery and a seamless partner experience.
- Monitor trends in fintech and travel to anticipate shifts and identify areas for innovation and differentiation.
Requirements
- Demonstrated experience managing strategic partnerships with measurable results.
- Strong communication and interpersonal abilities, with the capacity to engage stakeholders at all levels.
- Proven track record in data-driven decision-making and analytical problem-solving.
- Excellent organizational and project management skills, with attention to detail and delivery timelines.
- Native-level proficiency in Arabic and fluency in English, with the ability to communicate clearly across Middle East and North American teams.
Preferred Qualifications
- Background in airline operations, revenue models, or travel technology.
- Experience working within aviation or fintech sectors.
- Ability to rapidly prototype workflows or product concepts using AI tools such as LLMs (e.g., ChatGPT, Claude, Gemini).
Technical Environment
You'll work with AI-powered tools including large language models (Claude, Gemini, ChatGPT) and data analytics platforms to streamline product ideation, implementation, and performance tracking.
Benefits
- Competitive compensation and pre-IPO equity participation
- Full coverage of supplemental medical insurance premiums via Tawuniya, with optional family coverage
- Generous parental leave policy exceeding regional standards
- Unlimited paid time off
- Work-from-home stipend and monthly housing & transportation allowance
- On-demand access to co-working spaces through FlexDesk
- Annual travel stipend through Carrot Cash
- Entrepreneurial environment that values initiative, innovation, and open dialogue
- Direct engagement with leadership and influence in a high-impact, agile team
