What You'll Do
Oversee the full lifecycle of GiveDirectly’s programs in Mozambique, from design through implementation and ongoing improvement, with a focus on speed, quality, and cost efficiency. You’ll shape how mobile-based targeting and remote enrollment systems are developed and scaled, particularly in emergency and urban settings.
Develop and manage project plans, timelines, and risk frameworks, proactively identifying obstacles and resolving them swiftly. Use real-time program data to assess performance, detect trends, and refine delivery approaches to improve outcomes for recipients.
Lead the integration of technology and operational workflows, working closely with internal teams to adapt tools and processes that support remote service delivery. Pilot and refine new methods for digital targeting, enrollment, and fraud detection to strengthen program effectiveness.
Build and maintain strategic relationships with government agencies, mobile network operators, and regulatory bodies. Establish clear protocols for collaboration with partners and ensure alignment across stakeholders.
Represent the organization in technical discussions and coordination forums to enhance visibility and strengthen program integration. Monitor key performance indicators across initiatives, identify gaps, and lead corrective actions to maintain high standards.
Supervise program staff and cross-functional teams, fostering a culture of accountability, problem-solving, and continuous learning. Provide coaching and performance feedback, supporting professional growth and strong team dynamics.
Requirements
- Minimum of 7 years in roles requiring strong problem-solving, such as program management, operations, consulting, or product delivery
- Proven ability to lead complex projects from concept to execution in fast-moving, uncertain environments
- Experience managing diverse stakeholder relationships and negotiating agreements focused on delivery
- Strong communication skills—able to interpret data, technology, and processes for varied audiences
- Skilled in using metrics and analytics to diagnose challenges and guide improvements
- Comfortable in adaptive, iterative work settings where learning through action is central
- Demonstrated judgment in balancing urgency with risk, especially in fragile contexts
- Professional proficiency in Portuguese
Preferred Qualifications
- Background in mobile money systems, telecom partnerships, or data privacy and governance
- Experience in humanitarian aid or social protection programs
- Familiarity with Salesforce, Tableau, or similar data management and visualization platforms
Benefits
- High level of autonomy and flexibility in how you manage your work
- Supportive environment focused on personal and professional growth
- Opportunities to develop leadership skills and take ownership of impactful initiatives
- Culture of analytical rigor, transparency, and agility
- Work environment that values mutual respect, collaboration, and well-being
- Commitment to safeguarding and ethical standards, with zero tolerance for sexual exploitation, abuse, or harassment
