Responsibilities
- Support instructor-led training that prepares students for entry-level to mid-level careers in low voltage and telecom. Responsibilities include daily instruction, assessment administration, attendance, one-on-one tutoring, daily evaluation and monitoring of individual student progress, addressing student violations with students in a consistent manner, and more.
- Provide students with access to relevant resources for outside learning on technologies and study aids relevant to the curriculum.
- Work closely with the team to identify student needs, provide the necessary support, establish individualized plans for student achievement, and participate in regular student-status meetings.
- Maintain and update Salesforce and/or our LMS with student grades, certification scores, and progress notes.
- Support and maintain the training curricula, syllabi, lesson plans, and other classroom materials.
Requirements
- 1-3 years of teaching or training experience
- Strong technical background; able to grasp and convey highly technical subject matter
- Ability to respond clearly to live digital conversations via a digital engagement platform such as Zoom or an in-person training environment.
- Strong communication skills
- Commitment to ongoing professional development, applicable certifications, and coursework to stay current with rapidly evolving technology trends and advancements
- ESA Certified Alarm Technician Level (Required)
- Network +
- Cisco certification (e.g., CCNA)
- Specialized cabling certification (e.g., BICSI Installer)
Nice to Have
- Network Engineering
- Experience with Network Devices, firewalls, routers, switches, and wireless access points,
- Experience with troubleshooting hardware/software i.e., ‘ Computer Break/Fix’
- Experience with supporting Rack Servers Dell PowerEdge / HP Proliant
- Operating Systems Support
- Experience as a corporate trainer or prior instructional experience
- Knowledge of industry-standard cable specifications
- Familiarity with low-voltage topology (MDF, IDF, CDF)
- Low Voltage support and experience in a data center environment
- The ability to write content and curriculum related to instructional outcomes is a plus
- Ability to train and secure Cisco Network Essentials certification
- OSHA 10-Hour Online Training Courses
- NFPA 70E
- Electrical Safety Training
Work Arrangement
Hybrid
Additional Information
- You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
- You are data-driven, result-oriented, and a forward-looking catalyst for social change.
- You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
- You are a life-long learner.
- You are an effective communicator with strong oral and written skills.
- You are tech-savvy and learn new tools quickly.
- You are detail-oriented, with exceptional organizational management skills.
- You have strong public speaking and interpersonal skills. You are a motivator who is personable, approachable, and socially engaging. You can cultivate relationships and build rapport quickly and authentically with people from various professional and cultural backgrounds.
- You are adept at managing your time and balancing multiple projects and tasks.
- You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.
