Cardinal Group is looking for a Leasing Community Intern to support our community operations and deliver high-quality service to our residents. This role is essential for achieving 100% occupancy through resident retention, leasing current availability, and pre-leasing future units. You will be a key team player, embodying the Cardinal Culture and Core Values.
What You'll Do
- Be an ambassador for customer service by consistently going above and beyond to ensure resident satisfaction.
- Perform administrative front desk tasks and warmly greet prospective clients.
- Answer incoming leasing calls, determine needs, and professionally present the community and apartment homes.
- Utilize feature/benefit selling techniques to close the sale and complete follow-up.
- Complete all lease applications and lease file paperwork, maintaining accurate documentation.
- Pass third-party leasing shops and become Cardinal Way of Leasing (CWoL) certified.
- Maintain the cleanliness of the tour path to ensure a positive first impression.
- Demonstrate a positive and professional attitude with team members, residents, prospects, and vendors.
- Participate in and assist with planning community events and various additional community projects.
- Participate in Cardinal U training as required.
- Handle “On-call” responsibilities, such as lock-outs and nightly rounds.
- Work evenings and weekends.
What We're Looking For
- High school diploma or equivalent.
- Must be enrolled in a degree program at an accredited college or university, with a minimum of 6 credit hours.
- Must have completed a minimum of one year at the enrolled accredited college or university.
- Must maintain a minimum 2.5 cumulative grade point average.
- Must be a current or future leaseholder of the community.
- Must live on a designated community floor, per community guidelines, as assigned.
- Able to lift up to 40 lbs.
- Must have a valid driver’s license.
- Available to be scheduled for work approximately 20 hours per week.
- Available evenings and weekends.
- Ability to embody the Cardinal Culture and Cardinal’s Core Values every day.
Nice to Have
- Assistant or Administrative Assistant experience.
- Receptionist or Leasing Consultant experience.
- Real Estate Assistant or Leasing experience.
Team & Environment
You will report directly to the Community Manager and work as part of the onsite community team.
Work Mode
This role is fully onsite at the designated community.
Cardinal Group is an equal opportunity employer.
