The Morgan Group is hiring a Leasing Consultant to manage the leasing process from initial introduction to occupancy. You will be responsible for touring apartments, preparing all leasing paperwork, and providing excellent service to our residents, reporting to the Assistant Community Manager in the Community Manager's absence.
What You'll Do
- Adhere to MORGAN's Operations Manuals and Team Member Handbook.
- Answer incoming phone calls.
- Follow up with all prospective residents and input information into our systems.
- Stand up and greet clients.
- Tour and lease apartments, effectively selling the community's products and services.
- Manage the leasing process from introduction to occupancy.
- Walk apartments before move-in to ensure they meet MORGAN standards.
- Prepare and complete all leasing paperwork, including the lease.
- Obtain move-in keys, remotes, and parking permits prior to a resident's move-in date.
- Respond to resident requests and help resolve problems, including creating service requests.
- Complete all recommended Grace Hill classes and attend Company required training.
- Maintain thorough product knowledge of the community and its competition.
- Know the community's market, including nearby businesses, hiring trends, and new construction.
- Prepare weekly and/or monthly market surveys.
- Participate in resident functions and other MORGAN sponsored resident activities.
- Report to the Assistant Community Manager in the absence of the Community Manager.
- Work overtime as necessary to meet MORGAN standards of customer service.
What We're Looking For
- Must have a valid driver's license, insurance, and car registration if driving for business purposes.
- Ability to read, write, and understand English.
Team & Environment
Reports directly to the Community Manager, and to the Assistant Community Manager in their absence.
Benefits & Compensation
- Advancement opportunities
- Training
- Low-cost Medical, Dental, Vision
- Flexible Spending Accounts (Medical, Limited Purpose & Dependent Care)
- Health Savings Account
- Voluntary Life Insurance
- Long-Term Disability Insurance
- Company Paid Life Insurance
- Company Paid Short-Term Disability Insurance
- 401K (Traditional & Roth) with Company Match
- Employee Assistance Program
- Paid Time Off plans including Vacation, Sick, Floating Holiday, Bereavement Leave, Holiday Schedule
- Referral Bonus Program
- Leasing commissions and Renewal commissions
Work Mode
This role is fully onsite.
The Morgan Group is an equal opportunity employer.
