dormakaba USA is looking for a Key Accounts Sales Manager to service and grow captive accounts on a national scale. This position requires a proactive approach to developing and implementing a strategic path to guarantee Modernfold remains the industry leader. You will identify, develop, and secure strategic business relationships with companies doing multiple construction projects nationally.
What You'll Do
- Identify potential national account customers through networking with architects, designers, general contractors, owner reps, buying groups, property management companies, distributors, and end-users.
- Secure and manage accounts through the process.
- Formulate strategies utilizing internal and external data, market trends, pricing programs, and competitive activity to help identify and target potential customers.
- Effectively work with our distribution partners by using a collaborative management technique.
- Create and foster strong relationships at all levels of the project cycle (Inside Sales, Distributors, General Contractor, Architect & End User).
- Quickly develop and maintain expertise with the full line of Modernfold products.
- Provide technical assistance in conjunction with engineering to develop custom solutions and product applications.
- Utilize a strong communication skillset for clear precise messaging, classroom style product training, consultative management, and conflict resolution.
- Participate actively in related industry/education associations, working groups and trade shows.
- Actively participate in ongoing cross-functional process improvement initiatives when needed.
- Interact proactively with sales and marketing management / product management to stay abreast of current information and clearly define customer needs.
- Oversee and follow up on pertinent communications to customers using product announcements, programs, presentations, etc.
- Become proficient in virtual communication and presenting tools via MS Teams and Zoom.
- Manage the Modernfold brand to ensure a premium presence and effective sustainable competitive positioning.
- Manage within assigned expense budget.
- Travel safely, efficiently, and effectively.
- Perform additional responsibilities as requested.
What We're Looking For
- Bachelor’s degree in sales, marketing, business administration or related field, equivalent level of experience considered.
- 5-8 years of successful national account management, contract or capital goods selling experience.
- Advanced selling skills e.g., qualify prospects, lead generation, new business development, account penetration, strategic selling, conceptual selling, issue-based selling, consultative selling, negotiation, and contracts (closing).
- Strong organizational and problem-solving skills as well as demonstrated proficiency in the ability to collaborate/negotiate with architects, distributors, general contractors, and end-users.
- An assertive, self-starter with the self-confidence and ability to represent Modernfold in a professional manner, taking initiative to effectively manage own activities to deliver results with little/no supervision.
- Ability to work in a fast-paced, changing environment, at all levels of the organization and able to build long term relationships with customers/partners.
- Excellent verbal, written and interpersonal communication ability with strong emphasis on listening, presenting, and facilitating.
Nice to Have
- Master’s degree preferred.
- Experience preferably with distribution, major, national and/or government accounts.
Technical Stack
- MS Teams
- Zoom
Team & Environment
This role reports directly to the Sales Director.
Work Mode
This role works locally within the USA.
dormakaba is an equal opportunity employer.
