AuditBoard is looking for an IT Applications Administrator to take a hands-on role in the design, implementation, governance, and maintenance of our critical IT applications. You will ensure the smooth operation and optimal use of our software solutions, including productivity suites, collaboration tools, and emerging AI technologies, while applying FinOps principles for cost management and license optimization.

What You'll Do

Lead the administration, configuration, and maintenance of platforms such as Google Workspace, Microsoft 365, Lucidchart, Atlassian, and Slack.
Drive the secure design, implementation, and ongoing management of AI tools like Gemini, NotebookLM, Slack AI, and OpenAI.
Provide proactive technical support and swift troubleshooting for application issues.
Manage user accounts, permissions, and access controls.
Create and update documentation for configurations, processes, and best practices.
Collaborate with business stakeholders and IT teams to identify needs and deliver impactful application solutions.
Participate in the evaluation and implementation of new IT applications and features.
Utilize KPIs to drive and assess the value of IT applications, contributing to operational excellence and financial accountability.
Stay informed about business application trends and emerging technologies, particularly in AI.

What We're Looking For

3+ years experience in IT.
2+ years experience in IT application administration.
Proven expertise in administering Google Workspace, Atlassian Suite (Jira, Confluence), and other enterprise SaaS solutions.
Strong understanding of Google AI technologies (e.g., Gemini, NotebookLM) with familiarity in designing, implementing, and governing emerging AI solutions.
Demonstrated ability to administer a diverse portfolio of SaaS-based solutions and cloud architectures supporting a remote/hybrid workforce, with a focus on cost management and license optimization (FinOps).
Exceptional problem-solving, decision-making, and organizational skills.
A self-driven and autonomous individual with a highly collaborative, customer-facing mindset.
A strong ability to quickly learn and adapt to new applications, technologies, and processes.

Nice to Have

Experience at a fast-growing SaaS/technology company.

Technical Stack

Google Workspace, Microsoft 365, Lucidchart, Atlassian Suite (Jira, Confluence), Slack, Gemini, NotebookLM, Slack AI, OpenAI

Team & Environment

You will report to IT leadership and work closely with IT peers in Architecture & Engineering, Solutions & Administration, and InfoSec. You'll also collaborate with the IT Support team.

Benefits & Compensation

$200/mo for anything that enhances your life (LYBL)
Remote and hybrid work options
Lunch in the Cerritos office
Comprehensive employee health coverage
401K with match (US) or pension with match (UK)
Competitive compensation & bonus program
Flexible Vacation (US exempt & CA) or 25 days (UK)
Time off for your birthday & volunteering
Employee resource groups
Opportunities for team and company-wide get-togethers

Work Mode

This is a hybrid position based out of our Cerritos office.

Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.