Rexel is hiring an Internal Sales Executive to join our Cambridge branch. In this role, you are the key connection point, providing effective account management and developing new business to meet branch targets through excellent sales service. You will drive customer loyalty by delivering outstanding service to our key customers over the phone, face to face in branch, and via email.
What You'll Do
- Provide effective management of existing customer accounts and develop new business to meet Branch targets.
- Provide excellent customer service to key customers over the phone, face to face in branch, or via email to drive customer loyalty.
- Manage a live portfolio of current customers whilst proactively targeting and developing new customers into profitable accounts.
- Act as the first point of call for key accounts clients.
- Understand individual client requirements, build rapport, and grow your client portfolio.
- Support the wider branch team, serving on the Trade Counter and picking and packing products in the warehouse to ensure customers' orders are completed on time.
What We're Looking For
- Behaviours of Collaboration: Building partnerships and working collaboratively with others to achieve shared objectives.
- Behaviours of Takes Accountability: Taking action, overcoming obstacles, and meeting commitments.
- Behaviours of Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
- Customer-centric and a self-starter, enjoying developing business through face-to-face and phone-based relationships.
- A flexible approach and an ability to work under pressure whilst identifying business opportunities.
Nice to Have
- Experience of working in a highly competitive customer focused role where you are comfortable working towards and exceeding sales targets.
Benefits & Compensation
- Contributory pension scheme and life assurance.
- Performance Related Bonus scheme.
- 33 days annual leave (including bank holidays), increasing throughout the years.
- Ability to buy and sell holiday and enjoy enhanced parental leave.
- Extensive learning opportunities from day one.
- Free virtual GP service, Healthy Mind Champions.
- Staff discounts, exclusive holiday offers and free financial support and education.
Work Mode
This role is onsite at our Cambridge location.
Rexel values diversity, welcoming people from different backgrounds, experiences, and perspectives because we know this drives fresh ideas and great results. We are building a high-performance culture that creates real value for our customers and communities, and an environment where individuality is celebrated and creativity flourishes.
