Kraft Kennedy is hiring a part-time, paid Intern to work within our Support Practice Group. You will provide technology support as part of our Managed Services offering, working closely with co-workers and senior technical staff in a remote, collaborative, and highly active environment.
What You'll Do
- Learn about client environments and the various technologies used therein.
- Work on environments utilizing cloud and on-premise technology prevalent in the legal industry, including solutions from Microsoft, Mimecast, NetDocuments, and others.
- Work closely with infrastructure and networking equipment from vendors such as Microsoft, VMware, Cisco, and others.
- Handle tickets assigned or scheduled by the on-duty dispatcher.
- Learn about and incorporate our C.L.I.E.N.T. (Communicative, Listener, Initiative, Empathic, Nimble, and Tenacious) service principles into your ongoing work.
What We're Looking For
- You are a rising junior or senior in college.
- You have excellent verbal and written communication skills.
- You possess a strong interest in technology and are pursuing a related college major.
- You are very organized and detail oriented, with a high degree of accuracy and follow-up.
- You have strong problem solving and technical troubleshooting skills.
Nice to Have
- Some experience with Windows desktop or server operating systems.
- Some experience with networking hardware and basics.
Technical Stack
- Microsoft cloud solutions
- Mimecast
- NetDocuments
- VMware
- Cisco
Team & Environment
You will join a large and growing group of diverse technical staff within our Support Practice Group, working in a remote and collaborative setting.
Benefits & Compensation
- Medical, dental, life and disability insurance
- 401k with company match
- Holidays, vacation, and sick days
- Cutting-edge training on the latest technologies
- Employee referral bonus program
- Phone reimbursement
Work Mode
This is a remote position. Candidates must be based in Connecticut, Delaware, Florida, Georgia, Illinois, Maryland, Massachusetts, New York, South Carolina, North Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington DC, Kentucky, Pennsylvania, Ohio, or Washington.
Kraft Kennedy is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status or any other characteristic protected by law.
