The Implementation Specialist will lead the onboarding of clinics onto the Adoreal platform, serving as the primary point of contact and ensuring a seamless implementation process. This role is central to driving successful adoption of Adoreal’s solutions in the health-tech industry through project management, technical coordination, and client support.
What You'll Do
- Serve as the main liaison between Adoreal and the clinic during onboarding
- Facilitate data migration from the clinic’s existing systems in collaboration with technical teams
- Organize and structure clinic data to align with Adoreal’s analytics framework and standards
- Support the implementation and configuration of Adoreal’s EMR and CRM systems
- Manage project timelines and track key milestones, deliverables, and dependencies
- Coordinate efforts across internal teams (technical, CRM, training) and clinic stakeholders
- Identify potential risks, communicate status updates, and resolve issues efficiently
- Provide training and onboarding support to clinic staff, ensuring smooth adoption of systems
- Develop and deliver onboarding documentation, training guides, and resource materials
- Monitor post-go-live adoption and address ongoing support needs
What We're Looking For
- Minimum 3 years of experience in healthcare onboarding, software implementation, or project coordination
- Hands-on experience with EMR systems and CRM platforms in a healthcare or clinical setting
- Demonstrated success in managing multiple onboarding or implementation projects
- Strong project coordination and organizational skills
- Technical fluency with EMR/CRM systems, data migration, and digital workflow tools
- Ability to clearly communicate and guide clinic stakeholders through new system adoption
- Collaborative, adaptable, and solutions-focused approach
Technical Stack
- EMR systems
- CRM platforms
- data migration tools
- digital workflow tools
Benefits & Compensation
- Up to 50% travel throughout the US
- Remote-first work environment
Work Mode
Candidates must live within an hour of a major airport; role requires up to 50% travel within the US. Remote-first with team members located in CA, CO, FL, GA, IL, OK, OR, PA, RI, TX, UT, WA.
Adoreal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
