ezCater is hiring a Growth Director, Meal Programs & Emerging Opportunities to act as the single-threaded business owner for our meal programs. This role combines a GM mindset with accountability for end-to-end outcomes across acquisition, activation, utilization, retention, and contribution margin. You'll steer a lean core team while orchestrating embedded, shared resources across functions.
What You'll Do
- Oversee the commercial performance of Meal Programs and the operating model to scale it, including sales motion, onboarding, utilization, reliability SLAs, and unit economics.
- Orchestrate embedded Product, Engineering, and Design capacity within Native Apps and platform teams.
- Own the go-to-market strategy and positioning for Meal Programs (employer-subsidized and employee-funded), including value prop, targeting, pricing/packaging, competitive differentiation, market expansion roadmap, and implementation model.
- Collaborate with Operations, Implementation, and Enterprise Support to ensure optimal supplier growth and customer outcomes.
- Run an experiment portfolio across activation, utilization, subsidies, and communications, and collaborate with key customers to determine product and GTM priorities.
- Drive identification and execution of new growth vectors in collaboration with Brand, Customer Research, Partnerships, and Demand Sales teams.
- Own evaluation and piloting of new categories and alternative service models, including a meal card option, food trucks, and full service catering.
What We're Looking For
- 10+ years in high-growth B2B2C, marketplace, or programs with complex go-to-market.
- 4+ years in a Growth-related role.
- Demonstrated P&L literacy and ability to optimize unit economics while scaling.
- Track record orchestrating matrixed delivery with Product & Technology and shared services.
- Strong commercial instincts in pricing/packaging, segmentation, and channel paired with test-and-learn rigor.
- Comfortable operating at portfolio altitude and in the details of cadence, dashboards, and incidents.
- Excellent stakeholder management and executive communication skills.
Team & Environment
This role sits within the Growth organization with a tight partnership to Product & Technology, Ops, Implementation, and Enterprise Support. You'll steer a lean core team while orchestrating embedded, shared resources across functions and report to the VP, Growth Marketing.
Benefits & Compensation
- Total target cash compensation of $206,275-$299,476 annually, including base salary and bonus target.
- Stock options.
- Market competitive salary.
- 12 paid holidays and flexible PTO.
- 401K with ezCater match.
- Health, dental, and FSA benefits.
- Long-term disability insurance.
- Mental health and family planning resources.
- A tremendous amount of responsibility and autonomy.
- Relish and other goodies when in our office.
Work Mode
This is a hybrid-remote role where you can work from our Boston office, your home, or a mixture of both.
ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status.
