Dialpad is looking for a Sr. Manager, Global Payroll to be the strategic operational lead for our global payroll function. Reporting to the Sr. Director of Accounting, you will own the end-to-end payroll lifecycle for a high-growth, global workforce of over 1,000 employees. Your mission is to evolve our payroll department into a world-class center of excellence, ensuring flawless execution across the US, Canada, EMEA, and APAC.
What You'll Do
- Oversee all aspects of Dialpad’s global payroll, ensuring 100% accuracy, timeliness, and compliance with local labor laws and statutory requirements.
- Serve as the subject matter expert and final escalation point for all payroll issues, including tax, benefits, garnishments, leave of absence, and equity.
- Lead quarter-end and year-end payroll processes, including tax reporting, compliance filings, and W-2/equivalent statement delivery globally.
- Ensure strict compliance with all federal, state, and local payroll tax regulations and labor laws in the US, and all equivalent statutory requirements in international jurisdictions.
- Develop, implement, and maintain SOX-compliant internal controls, documentation, and governance frameworks for all global payroll processes to ensure audit and IPO readiness.
- Manage and/or support payroll-related audits (e.g., external financial, 401k, Workers' Compensation).
- Oversee tax registrations, amendments, and adjustments globally, partnering closely with the Tax department.
- Collaborate closely with cross-functional teams including Accounting, Finance, People Operations, and Legal to streamline end-to-end payroll processes and data integration.
- Own the month-end close activities for payroll, including the review and approval of payroll-related journal entries, balance sheet reconciliations, and variance analysis for all regions.
- Drive strategic initiatives such as payroll system operational and reporting upgrades, workflow automation, and expansion into new countries/entities.
- Embrace and lead AI transformation within the Payroll organization.
- Lead a high-performing team of payroll specialists, fostering a culture of professional growth, accountability, and high-touch service levels.
What We're Looking For
- 10+ years of experience in payroll management, with at least 5 years in a leadership role managing global payroll operations.
- Strong proficiency with Workday Payroll software (3+ years) is required.
- Expertise in US multi-state tax regulations and labor laws, complemented by a solid understanding of international practices (specifically Canada, EMEA, and APAC).
- Proven experience in managing and developing high-performing teams.
- Strong analytical and problem-solving skills, with a keen attention to detail.
- Excellent communication and interpersonal skills.
- Advanced Excel skills (VLOOKUPs, pivot tables, complex formulas) with the ability to translate raw data into actionable financial insights.
- Strong working knowledge of the payroll implications for equity-based compensation, including for stock options and RSUs.
- A track record of successfully managing and scaling teams in a fast-paced, high-growth setting.
Nice to Have
- Proven experience in public or pre-IPO environments with a strong command of SOX controls and IPO readiness.
Technical Stack
- Workday Payroll
- Excel
Team & Environment
You will lead a team of payroll specialists and report to the Sr. Director of Accounting.
Benefits & Compensation
- Competitive benefits and perks.
- Robust training program.
- Compensation: $134,500—$170,500 USD (Colorado target base salary range).
Work Mode
This role follows a hybrid work mode and is based in San Ramon, CA, Austin, TX, Tempe, AZ, or Denver, CO.
Dialpad values a scrappy, curious, optimistic, persistent, and empathetic culture. We are a collaborative team working toward a shared mission, thrive on continuous evolution, and are a Certified Great Place to Work.
