CNS (Computer Network Systems) was looking for a Ghobash Group Account Manager - Emirati Talent | SmartRecruiters

Account Manager - Emirati Talent Location: Abu Dhabi - United Arab Emirates Employment Type: Full-time Department: Sales Company Overview: Tech enterprise operating across the Middle East with 30+ years of regional technological achievements. Specializing in IT distribution, our expertise spans Banking, Financial Services, Cyber Security, Digital Infrastructure, Transformation, and Blockchain technologies. As part of the Ghobash Group, we operate across multiple regional offices with advanced network operation centers in Abu Dhabi and Dubai. Key Responsibilities: Strategic Account Management & Business Development: - Cultivate and maintain robust, long-term client relationships in Dubai and Northern Emirates - Drive business expansion by identifying new accounts and nurturing existing partnerships - Develop comprehensive account plans aligned with annual sales targets Sales Planning and Forecasting: - Construct and manage systematic sales pipelines - Proactively track revenue opportunities and upcoming project cycles - Monitor market dynamics and competitive landscapes Solution Selling & Bid Management: - Design customized technical and commercial solutions - Collaborate with pre-sales and solution architects - Lead contract negotiations ensuring profitability and customer alignment Customer Satisfaction & Retention: - Maintain frequent client engagement - Resolve challenges proactively - Serve as primary escalation point across delivery teams Internal Collaboration: - Coordinate with PMO, finance, and contract teams - Maintain updated CRM platforms - Prepare regular management reports Qualifications: Education: - Minimum: Bachelor's in Business Administration/Marketing - Preferred: Master's degree (MBA) Experience: - Minimum: 5+ years in account management/sales - Preferred: 7+ years managing enterprise clients Required Skills: - Exceptional communication capabilities - IT services and outsourcing knowledge - Strategic account planning expertise - CRM tool proficiency - Cross-functional team management - Strong negotiation skills - Global account management experience - Familiarity with enterprise procurement processes Additional Notes: Compliance with ISO standard policies is mandatory.