Teleperformance is looking for a German Presales Representative to support a client in the biotechnology sector. You will drive business growth by executing outbound communications to laboratories, focusing on customer satisfaction and expanding the client's market presence.
What You'll Do
- Execute daily outbound phone calls and respond to emails regarding client inquiries.
- Detect and establish new business possibilities in the selected market area.
- Ensure client satisfaction through excellent customer care throughout the sales cycle.
- Proactively detect possibilities for cross-selling and up-selling.
- Retain and grow the existing base of customers.
- Interpret customer needs and proactively act to understand those needs.
What We're Looking For
- Native-level proficiency in German.
- Excellent English level (spoken & written).
- Previous sales experience managing own sales funnels and being in close contact with clients.
- Able to multitask and stay detail oriented.
- Motivation & personality seeking customer satisfaction in a multi-stakeholder environment.
- Experience in a call centre environment performing outbound calls.
Nice to Have
- Degree in Biology, Biochemistry, Chemistry, Biotechnology, Biomedicine, or a similar field.
- Strong technical aptitude and ability to quickly learn complex scientific concepts.
- Previous experience with analytical instrumentation sales (CMR).
- Experience with Microsoft Office.
- Knowledge of Business Intelligence tools.
- Experience working in a lab environment or in service sales.
- Ability to work collaboratively with cross-functional teams.
Technical Stack
- Microsoft Office
- Business Intelligence tools
Team & Environment
Work collaboratively with cross-functional teams including sales, marketing, and product development.
Benefits & Compensation
- Permanent Contract.
- Relocation Package.
- Established career path to grow within the project.
- Continuous training and certifications.
- Dynamic business casual environment with colleagues of all ages.
- Excellent work environment, great colleagues, social arrangements and personal development.
- Referral Program: Bring a Friend and get a Referral fee (up to 2.000€).
- Compensation: 22.200€ gross/year.
Work Mode
This is a remote position based in Spain.
Teleperformance is an equal opportunity employer.
