Mercier Consultancy Group is looking for motivated French-speaking individuals to join their team in Greece. This role offers fully paid relocation and involves delivering high-quality customer support to French-speaking clients through phone, email, and chat.
What You'll Do
- Provide exceptional support to French-speaking clients via phone, email, and chat.
- Assist customers with inquiries related to products, services, and their overall customer experience.
- Accurately document customer interactions and maintain records in our CRM system.
- Troubleshoot and resolve any issues faced by clients, ensuring prompt and effective solutions.
- Collaborate with various teams to enhance customer service processes and address persistent concerns.
- Stay updated on company products, services, and promotions to provide informed assistance.
What We're Looking For
- Fluency in French (implied by role focus and job title)
Technical Stack
- CRM system
Benefits & Compensation
- Fully paid relocation package
- Opportunity to experience the vibrant culture and beauty of Greece
Work Mode
Local-country position based in Greece.
