Penn State is hiring a Fleet Services Manager

Penn State is seeking a Fleet Services Manager to provide leadership for Transportation Services’ Driver Services and Campus Shuttle program. This role ensures safe, efficient, and customer-focused transit solutions for the University Park community through daily operational management, strategic planning, and stakeholder engagement.

What You'll Do

• Oversee daily transit and driver services operations.
• Design and optimize routes and schedules.
• Coordinate fixed-route, demand-response, and special event transportation.
• Supervise and develop drivers and support staff.
• Manage hiring, coaching, employee relations, and union matters.
• Ensure compliance with FTA, DOT, OSHA, ADA, and other regulations.
• Develop and enforce safety policies and emergency plans.
• Administer departmental budgets and monitor expenditures.
• Prepare financial reports and forecasts for leadership.
• Partner with Fleet Vehicle Manager and Physical Plant on vehicle and facility maintenance.
• Oversee fuel island and car wash operations.
• Collect and analyze operational data and KPIs.
• Prepare performance reports for stakeholders.
• Serve as liaison to CATA and third-party vendors.
• Resolve complex customer concerns and coordinate shared service planning.
• Contribute to long-range planning and capital improvement projects.
• Support innovation in transit services aligned with sustainability goals.

What We're Looking For

• Associate Degree.
• 6+ years of relevant experience; or an equivalent combination of education and experience accepted.
• Authorization to work in the U.S.

Nice to Have

• Bachelor’s degree in transportation management, logistics, public administration, or related field.
• Experience in public transit or related field, including supervisory or management roles.

Team & Environment

Provides leadership for Driver Services and Campus Shuttle program.

Benefits & Compensation

• Compensation: $61,800.00 - $89,600.00.
• Comprehensive medical, dental, and vision coverage.
• Robust retirement plans.
• Substantial paid time off including holidays, vacation and sick time.
• Generous 75% tuition discount for employees and eligible spouses and children.

Work Mode

This role is onsite in the University Park community.

Penn State is an equal opportunity employer committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.