Guardian is looking for a Firm Training Manager to lead strategic learning initiatives that strengthen firm capabilities, support change, and enable growth. You will be a strategic partner, aligning learning with business priorities to build and deliver training for Career Development Managers, firm staff, and leaders.
What You'll Do
- Architect and execute learning strategies for ACL licensing and Firm New Business processing.
- Own the end-to-end firm learning strategy, integrating onboarding and continuous improvement.
- Translate business needs into scalable learning solutions.
- Advance organizational effectiveness through impactful learning and development initiatives.
- Ensure knowledge transfer and sustained application of learning in day-to-day work.
- Strengthen leadership and operational readiness through continuous capability development.
- Measure and improve training content using field usage and feedback.
- Act as an integral member of the Firm Resource Group, offering support and backup to other functions.
- Manage the administration of the Agency Management Program (AMP).
- Manage the annual Broker Appointment Sweep process.
What We're Looking For
- 5+ years in insurance/financial services with direct experience in agent contracting & licensing and/or new business processing.
- Demonstrated curriculum design and facilitation experience (virtual and in-person).
- Strong process mapping, documentation, and SOP development skills.
- Proficiency with learning tools (LMS, virtual facilitation platforms) and productivity apps (Excel/Sheets, PowerPoint/Slides).
- Data literacy—able to define metrics, build simple dashboards, and use insights to improve training impact.
Team & Environment
You will be a key and integral member of the Firm Resource Group.
Benefits & Compensation
- Compensation range: $86,210 - $141,635.
- Supportive and flexible environment to achieve professional and personal goals.
- Opportunities for skill-building, leadership development, and philanthropy.
- Diverse colleagues with high ethical standards, inspired by a purpose to inspire well-being.
Work Mode
This is a hybrid position located in the U.S.
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
