Carl Zeiss Vision Canada Inc. is looking for a Field Service Technician to install, service, and calibrate our high-tech machines directly at customer locations. In this essential role, you’ll work with cross-functional teams, support R&D initiatives, and ensure our products deliver excellence.
What You'll Do
- Install, repair, troubleshoot, service, and calibrate high-tech machines at customer locations.
- Interact with customers and cross-functional service groups that support and launch ZEISS products.
- Aid the R&D team with engineering work related to design, build, and new system testing.
- Support the production of systems during various stages of assembly and setup.
- Perform necessary administrative paperwork in a complete and accurate manner.
- Work independently in a high-pressure, fast-paced, and innovative environment.
What We're Looking For
- Minimum of a High School graduate, completed GED, or equivalent.
- Or, a Tech School, associate, or bachelor’s degree in a technical discipline such as Electronics or Industrial Mechanics.
- Or, training and experience from a Military Technical School.
- Prior experience working with hand tools and basic electrical test equipment.
- Microsoft operating system knowledge is required.
- Capable of an unassisted physical lift of one article weighing up to 75 pounds.
- Able and willing to work a minimum of 50 hours per work week.
- Ability to work in an industrial production shop floor environment.
- Valid Driver License required.
- Excellent communication and customer service aptitude.
- Travel requirement is 90-100% within the service area, including international travel as needed.
Nice to Have
- Previous experience installing and troubleshooting industrial electronics, machines, or computer systems.
- Previous CMM (Coordinate Measuring Machine) installation and troubleshooting experience.
Technical Stack
- CMM (Coordinate Measuring Machines)
- Microsoft operating systems
Team & Environment
Part of Carl Zeiss Industrial Quality Solutions, LLC.
Benefits & Compensation
- Medical
- Vision
- Dental
- 401k Matching
- Employee Assistance Programs
- Vacation and sick pay
Work Mode
This role requires you to be based in Canada for extensive travel to customer sites.
ZEISS provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law.
