The Field Service Technician will install, repair, troubleshoot, service, and calibrate high-tech machines, primarily Coordinate Measuring Machines (CMMs), at customer locations. Join a global company with over 42,000 employees that values innovation and technology as key drivers for a sustainable future.
What You'll Do
- Install, Repair, Troubleshoot, Service and Calibrate high tech machines at customer locations
- Demonstrate customer service skills and knowledge with a high level of passion and dedication
- Demonstrate ability to learn new skills on high tech CMM’s (Coordinate Measuring Machines) utilizing mechanical and electronic aptitude
- Perform necessary administrative paperwork in a complete and accurate manner
- Be Solutions-oriented with the ability to work independently in a high pressure, fast-paced and innovative environment
- Travel 90-100% within the service area, including international travel as needed
- Support the R&D team with engineering work in relation to design, build, and new system testing
- Support the production of systems during various stages of assembly and setup
- Other duties as required
What We're Looking For
- High School graduate, completed GED or equivalent
- Tech School, associate, or bachelor’s degree in a technical discipline such as Electronics, Industrial Mechanics, and the like
- Training and experience from a Military Technical School
- Prior experience working with hand tools and basic electrical test equipment
- Microsoft operating system knowledge is required
- Capable of unassisted physical lift of one article weighing up to 75 pounds
- Able and willing to work minimum of 50 hours per work week. Regular + OT
- Ability to work in an industrial production shop floor environment
- Valid Driver License required
- Excellent communication and customer service aptitude
Nice to Have
- Previous experience installing and troubleshooting industrial electronics, machines, or computer systems
- Previous CMM (Coordinate Measuring Machine) installation and troubleshooting experience is preferred however not required
Technical Stack
- CMM (Coordinate Measuring Machines)
- Mechanical systems
- Electronic systems
- Microsoft operating systems
- Hand tools
- Basic electrical test equipment
Team & Environment
- Cross functional service groups and R&D team
Benefits & Compensation
- Medical plans
- Retirement savings plan
- Paid time off
- Performance bonus or sales commissions
Compensation: $56,000 – $70,000 annually, plus performance bonus or sales commissions.
Work Mode
Onsite role with 90-100% travel required, including international travel as needed. Fremont/ San Jose, CA Area preferred.
ZEISS provides Equal Employment Opportunity without unlawful regard to an Applicant's race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).
