Plattling, Germany Hybrid Employment

CSA Group is hiring a Field Service Representative (m/f/d) - Northeast Germany

About the Role

What You'll Do

Conduct both remote and on-site inspections at authorized manufacturing facilities to verify ongoing compliance with CSA certification requirements. Select and assess representative product samples to confirm alignment with applicable standards and certification reports. Review quality assurance systems, testing procedures, and production records to ensure consistent conformity.

Prepare detailed inspection documentation, including Factory Inspection Reports, Initial Factory Evaluations, and product compliance summaries, following established protocols. Analyze prior findings to confirm resolution of past deviations. Under supervision, assess the severity of non-compliances and determine appropriate actions, which may include shipment holds, re-evaluation, or mark removal.

Maintain regular contact with clients to provide updates, respond to inquiries, and support changes to certification records. Stay informed about new services and relay relevant information to stakeholders. Support compliance continuity through accurate reporting and follow-up activities.

Requirements

  • Engineering degree in Electrical, Mechanical, or Chemical discipline, or an Associate’s degree with relevant technical background
  • Licensed Electrician with industry experience, or Bachelor’s degree in Engineering plus two years of related work experience
  • Proficiency in interpreting engineering drawings, test results, and technical documentation
  • Experience with calibrated measuring tools, high-voltage testing equipment, hand tools, and laboratory instrumentation
  • Strong written and verbal communication skills in both German and English
  • Ability to work independently from a home office with reliable organization and time management
  • Willingness and ability to travel frequently within Europe, including short-notice cross-border assignments
  • Competence in word processing, email, and digital reporting systems
  • Skills in conflict resolution and client-facing interactions during compliance reviews

Benefits

  • Varied and technically engaging work with real-world impact
  • Flexible working hours and hybrid work model with remote capabilities
  • Comprehensive company pension plan
  • Access to fitness and wellness initiatives supporting work-life balance
  • Permanent employment offering long-term stability
  • Additional benefits included in a competitive package

Work Mode

This role operates in a hybrid format, primarily based in Northeast Germany, with regular remote work options and flexible scheduling. Travel throughout Europe is required as needed, including short-notice assignments across borders.

Company Culture

The organization is driven by a mission to improve safety, sustainability, and quality of life globally. Team members value diverse perspectives and are united by a commitment to equity and inclusion. Professional growth is based on ability and contribution, fostering a respectful, collaborative environment where differences are recognized and supported.

Required Skills
Electrical EngineeringMechanical EngineeringChemical EngineeringLicensed ElectricianHigh Voltage TestingCalibrated Measurement InstrumentsLaboratory InstrumentationHand ToolsRemote WorkIndependent WorkCommunication SkillsWord ProcessingEmail Electrical EngineeringMechanical EngineeringChemical EngineeringLicensed ElectricianHigh Voltage TestingCalibrated Measurement InstrumentsLaboratory InstrumentationHand ToolsRemote WorkIndependent WorkCommunication SkillsWord ProcessingEmail
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About company
CSA Group

CSA Group is a global leader in standards development, testing, and certification, dedicated to advancing safety, sustainability, and innovation. As a trusted organization, we provide product testing and certification services across diverse industries, helping businesses meet regulatory requirements and gain access to global markets.

We develop standards that address societal challenges such as climate change, decarbonization, and future-ready infrastructure. Our services include functional safety evaluation, cybersecurity, energy efficiency verification, and personnel certification, supporting industries ranging from healthcare and construction to information technology and transportation.

Operating worldwide, CSA Group combines technical expertise with a mission-driven approach to create safer, more sustainable solutions for people and the planet.

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Job Details
Category other
Posted a year ago