Support patients with compassion and expertise as a Patient Consultant in a specialized weight management practice. You’ll be the first point of contact, guiding individuals from initial inquiry through treatment and beyond, ensuring a clear understanding of their options and ongoing care needs.
What You’ll Do
- Conduct patient consultations to assess individual goals and recommend appropriate treatment pathways
- Maintain accurate medical records and ensure compliance with health protocols
- Coordinate treatment plans and work closely with doctors, nutritionists, and surgeons
- Support patient wellbeing before, during, and after treatment
- Travel weekly to clinic locations in Pretoria, Johannesburg, and Cape Town as needed
What We’re Looking For
- Proven experience in customer service across both in-person and digital channels
- Fluent English communication, both spoken and written
- Background in health sciences or nutrition is a plus
- Healthcare industry experience preferred
- Additional language skills are an asset
Work Environment
This is a full-time hybrid role with remote flexibility. You should be based in Pretoria or Johannesburg and available for approximately one day per week of travel to clinic sites. The team values empathy, integrity, and a structured approach to patient care. You’ll work alongside medical professionals in a hands-on environment that values initiative and clear execution.
