Every is looking for a Facilities Officer to manage our exhibition hall in Shanghai. You will be responsible for the planning, maintenance, and day-to-day operations of the space, while also providing key customer-facing services. At Every, our people shape the future of real estate by combining world-class services, advisory, and technology for our clients.
What You'll Do
- Conduct daily inspections of the exhibition hall, identify and report facility failures and exhibit damages to ensure normal operations.
- Follow the exhibit maintenance plan to clean, update, and maintain displays for optimal effect and accuracy.
- Manage safety protocols, including fire safety inspections, in accordance with building regulations.
- Manage exhibition hall materials, maintain inventory records, and ensure adequate supply.
- Coordinate with clients for exhibitions, receptions, and product launches, assisting with layout and display adjustments.
- Maintain communication with internal departments to keep exhibition content aligned with company developments.
- Greet visitors, introduce gift categories, explain product features and pricing, and guide customer purchase decisions.
- Answer customer questions about gifts and after-sales support, recording feedback for service optimization.
- Operate the cash register system, ensuring accurate entry of sales and correct payment collection.
- Issue receipts, secure cash register equipment, and ensure proper system closure at the end of the day.
- Provide gift packaging services as needed, maintaining supplies and a tidy work area.
- Conduct daily inventory checks of gifts, reconcile counts with system data, and report any discrepancies.
- Reconcile daily sales records, prepare revenue reports, and submit financial documentation.
- Prepare and deliver bilingual (Chinese/English) tours of the exhibition hall, adjusting content for different visitor groups.
- Record visitor feedback and common questions during tours to inform product and exhibition improvements.
Technical Stack
- Exhibition hall cash register system (POS machine, cash register software)
Work Mode
This is an onsite position located in Shanghai, China.
Every is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
