The Enterprise Account Director, Creativity & Productivity at Adobe Inc. is responsible for managing and growing enterprise client relationships, driving new sales, and expanding Adobe's solution offerings within a defined set of large enterprise accounts. This role requires a proven hunter with a history of exceeding quota and building deep customer relationships in complex enterprise environments.
What You'll Do
- Maintain and grow existing client base including expansion of new offerings.
- Drive specific product revenue in the territory.
- Build strong, lasting relationships with customers by understanding their needs and business objectives.
- Perform outbound contact to existing customers to sell additional solutions.
- Acquire and maintain a working knowledge of the complete capabilities of our solution offerings.
- Convert customer challenges into new opportunities.
- Maintain an active pipeline of forecasted opportunities to meet monthly, quarterly and annual quota objectives.
- Improve overall customer satisfaction in assigned customer accounts.
- Work with various groups within Adobe (Product, Marketing, Finance and Engineering) to provide customer feedback and drive revenue opportunities in the region.
What We're Looking For
- Minimum 10+ years proven track record of field account management/account executive experience.
- Proven Track record selling Complex Enterprise Solutions.
- Ability to forge and maintain good business relationships.
- Demonstrated analytical and computer skills.
- Excellent communication and presentations skills with top-notch customer service approach.
- Proven experience in using quantitative and qualitative analysis to assess customer relationships and make recommendations for each account.
- Ability to remain calm in a fast-paced work environment and to demonstrate thoughtful leadership in assessing problems/ opportunities and recommending an approach to solving problems and pursuing opportunities.
- Ability to work successfully in a team environment with your Adobe ecosystem including Renewals Specialists, Product Specialists, CSM’s, Solution Consultants and Field Marketing.
- Creative problem-solving approach.
- Experience in selling technology.
Technical Stack
- Adobe Acrobat Studio
- Adobe Express
- Adobe Firefly
- Creative Cloud
- Adobe Experience Platform
- Adobe Experience Manager
- GenStudio
Team & Environment
- Enterprise sales team within Adobe's Creativity & Productivity business unit, collaborating with Renewals Specialists, Product Specialists, CSMs, Solution Consultants, and Field Marketing.
Benefits & Compensation
- Comprehensive benefits programs
- Annual Incentive Plan (AIP) for non-sales roles
- Sales commission plans for sales roles
- Long-term incentives in the form of a new hire equity award
- Focus on people, purpose and community
- Adobe for All (diversity and inclusion initiatives)
- Company culture where all employees are empowered to make an impact
- Opportunities to innovate with AI
- California Fair Chance Ordinance compliance for applicants with arrest or conviction records
- Accommodations available for applicants with disabilities
- U.S. pay range: $229,000 -- $369,600 annually; In California: $255,300 - $369,600; In Washington: $250,300 - $362,375. For sales roles, starting salaries are expressed as total target compensation (TTC = base + commission).
- Certain roles may be eligible for long-term incentives in the form of a new hire equity award.
- Short-term incentives for sales roles in the form of sales commission plans; Non-sales roles have short-term incentives via the Annual Incentive Plan (AIP).
Work Mode
- United States (with specific pay ranges for California and Washington)
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
