Adobe is hiring an Enterprise Account Director to join our Digital Media Enterprise team. You will be responsible for sourcing, closing, and managing relationships with a defined set of enterprise accounts with greater than $1B in annual revenue. Your success will be measured by revenue performance, upsell effectiveness, client satisfaction, and retention.
What You'll Do
- Maintain and grow an existing client base, including expanding the adoption of new offerings.
- Drive specific product revenue within your territory.
- Build strong, lasting relationships with customers by understanding their needs and business objectives.
- Perform outbound contact to existing customers to sell additional solutions.
- Acquire and maintain a working knowledge of the complete capabilities of Adobe's solution offerings.
- Convert customer challenges into new opportunities.
- Maintain an active pipeline of forecasted opportunities to meet monthly, quarterly, and annual quota objectives.
- Improve overall customer satisfaction in your assigned accounts.
- Work cross-functionally with Product, Marketing, Finance, and Engineering teams to provide customer feedback and drive revenue opportunities.
What We're Looking For
- Minimum 10+ years of proven track record in field account management or as an account executive.
- Proven track record selling complex enterprise solutions.
- Ability to forge and maintain strong business relationships.
- Demonstrated analytical and computer skills.
- Excellent communication and presentation skills with a top-notch customer service approach.
- Proven experience using quantitative and qualitative analysis to assess customer relationships and make recommendations.
- Ability to remain calm in a fast-paced environment and demonstrate thoughtful leadership in assessing problems and opportunities.
- Ability to work successfully in a team environment with partners like Renewals Specialists, Product Specialists, CSMs, Solution Consultants, and Field Marketing.
- A creative problem-solving approach.
- Experience in selling technology.
Team & Environment
You will be part of Adobe's Digital Media Enterprise team, collaborating with specialists across sales, customer success, and product.
Benefits & Compensation
- U.S. base pay range: $229,000 – $369,600 annually.
- Location-based ranges: California: $255,300 - $369,600, Colorado: $246,400 - $356,800, Washington: $250,300 - $362,375.
- Certain roles may be eligible for long-term incentives in the form of a new hire equity award.
Work Mode
This role operates in a local-country work mode and is based in the United States.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.
