At ADUS-Adobe Inc., we empower everyone to create through innovative platforms and tools. We are hiring an Enterprise Account Director, Creativity & Productivity to source and close new enterprise customers while managing existing client relationships. Success is measured by revenue targets, upsell effectiveness, client satisfaction, and retention.
What You'll Do
- Maintain and grow your existing client base by expanding new offerings.
- Drive specific product revenue within your assigned territory.
- Build strong, lasting customer relationships by understanding their business needs and objectives.
- Perform outbound contact to existing customers to sell additional solutions.
- Acquire and maintain a working knowledge of the complete capabilities of our solution offerings.
- Convert customer challenges into new opportunities.
- Maintain an active pipeline of forecasted opportunities to meet monthly, quarterly, and annual quota objectives.
- Improve overall customer satisfaction in your assigned accounts.
- Work with groups across Adobe (Product, Marketing, Finance, Engineering) to provide customer feedback and drive revenue opportunities.
What We're Looking For
- Minimum 10+ years proven track record in field account management or as an account executive.
- Proven track record selling complex enterprise solutions.
- Ability to forge and maintain strong business relationships.
- Demonstrated analytical and computer skills.
- Excellent communication and presentation skills with a top-notch customer service approach.
- Proven experience using quantitative and qualitative analysis to assess customer relationships and make strategic recommendations.
- Ability to remain calm in a fast-paced environment and demonstrate thoughtful leadership when assessing problems and opportunities.
- Ability to work successfully in a team environment with your Adobe ecosystem, including Renewals Specialists, Product Specialists, CSMs, Solution Consultants, and Field Marketing.
- A creative problem-solving approach.
- Experience in selling technology.
Team & Environment
You will work within the Adobe ecosystem, collaborating closely with Renewals Specialists, Product Specialists, CSMs, Solution Consultants, and Field Marketing.
Benefits & Compensation
- The U.S. pay range for this role is $229,000 – $369,600 annually. Pay varies by location.
- For sales roles, starting salaries are expressed as total target compensation (TTC = base + commission).
- Certain roles may be eligible for long-term incentives in the form of a new hire equity award.
Work Mode
This role follows a local-country work mode and is open to locations across the United States.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.
