Full-time

Hims & Hers is hiring an Engineering Manager, Customer Platform

About the Role

Hims & Hers is seeking an experienced and results-driven Engineering Manager to lead a team within the Customer Platform, focused on the Store. You will define the technical strategy, scale architecture and systems, and collaborate cross-functionally to deliver solutions for critical business needs, all while fostering a high-performance and inclusive culture.

What You'll Do

  • Lead and develop a team of engineers within the Customer Platform (Store), fostering a high-performance and inclusive culture.
  • Coach and mentor engineering teams in Agile, Lean, and DevOps best practices.
  • Define technical strategy and execution plans aligned with business goals, focusing on innovation, reliability, scalability, and quality.
  • Drive alignment across squads and cross-functional partners to deliver on key initiatives while managing competing priorities.
  • Scale the architecture and systems with long-term growth and performance in mind, anticipating technical trends.
  • Design and implement process improvements, enhancing productivity and delivery velocity.
  • Champion engineering standards and ensure robust assurance practices in a modern, agile environment.
  • Collaborate with product, design, analytics, and other cross-functional partners to influence product roadmaps and customer-centric solutions.
  • Mentor and develop engineers, with a focus on succession planning, leadership growth, and building a strong technical bench.
  • Manage staffing strategy and trade-offs that balance resources, technical debt, and innovation.
  • Represent engineering in cross-functional and executive-level forums, effectively communicating strategy, status, and trade-offs.

What We're Looking For

  • Bachelor's degree in Computer Science, Engineering, or a related technical field.
  • 7+ years of experience in development, with a strong background in backend systems.
  • Proficiency in Java, Kotlin or other OOP languages and web frameworks.
  • Demonstrated experience architecting and scaling applications with a focus on performance, maintainability, and user experience.
  • Strong track record of delivering complex, cross-functional projects with measurable business impact.
  • Exceptional leadership, communication, and stakeholder management skills.
  • Adept at balancing speed and quality, and creating a culture of continuous improvement and ownership.
  • Strategic mindset with strong business acumen and the ability to advocate for technical priorities in organizational-level planning.
  • Passionate about talent development, fostering inclusive teams, and creating growth paths for engineering leaders.

Nice to Have

  • Advanced degrees or equivalent experience a plus.
  • Ideally 3+ years in a leadership or managerial role, with a track record of building and managing high-performing engineering teams.

Technical Stack

  • Java, Kotlin, other OOP languages, and web frameworks.

Team & Environment

You will lead a team within the Customer Platform, focused on the Store.

Benefits & Compensation

  • Competitive salary & equity compensation for full-time roles.
  • Unlimited PTO, company holidays, and quarterly mental health days.
  • Comprehensive health benefits, including medical, dental & vision, and parental leave.
  • Employee Stock Purchase Program (ESPP).
  • 401k benefits with employer matching contribution.
  • Offsite team retreats.

Hims & Hers is committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

Required Skills
JavaKotlinOOPWeb FrameworksEngineering ManagementTeam LeadershipSoftware ArchitectureDistributed SystemsCloud PlatformsAPI DesignAgile MethodologiesMentoringTechnical Strategy
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About company
Hims & Hers

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. They are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery.

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Job Details
Category management
Posted 8 months ago