ServiceNow is hiring an EMEA Strategic Engagements Director (Elevate) to drive our long-term revenue growth and profitability through larger, more strategic transactions across Europe, the Middle East, and Africa. In this role, you will act as an in-region deal expert, responsible for end-to-end deal strategy, creative commercial structures, and leading complex negotiations for our most strategic deals.
What You'll Do
- Drive large and complex strategic deals, validating and engaging on opportunities intended to build $10M+ NNACV opportunities.
- Champion all collaborative, integrated GTM activities for Global Industry & Strategic Growth business, including account planning sessions, strategic pursuits, and review cadences.
- Drive big deal thinking and best practice sharing across the strategic engagements team.
- Serve as a primary point of contact for the Customer from deal qualification through close, in partnership with the Account Executive.
- Be the voice of the field sales to corporate to continually improve outcomes for strategic customers.
- Represent ServiceNow in senior customer facing roles as sponsor, strategist and negotiator.
- Contribute to continuous improvement efforts for the Global Strategic Customer Engagements (Elevate) team.
What We're Looking For
- 9+ years of experience in the software industry.
- 5+ years of consultative direct sales experience into Enterprise accounts, preferably selling SaaS.
- Conversant in all emerging trends in IT and Business.
- Demonstrated coaching and mentoring experience.
- Team player of unquestionable integrity, credibility, and character.
- Experience within a large organization; ability to quickly establish trust-based relationships internally.
- Strong leadership, problem solving, and decision-making abilities.
- Ability to interface and negotiate with senior client executives.
- Excellent presentation and communication skills.
- Organizational and analytical skills.
- International work experience.
- Continuous improvement and growth mindset.
Nice to Have
- Experience in Large Deal or Corporate Strategy/Business Development, supporting complex transactions such as M&A, IP Acquisition, Revenue Share Models.
Team & Environment
This role reports to the AVP, EMEA, APAC, Japan Strategic Customer Engagements (Elevate).
Work Mode
This is a hybrid role based in the EMEA region (Europe, Middle East and Africa).
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
