Williams Lea by RRD is seeking a detail-oriented E-Billing Analyst to join our Legal Services team. In this remote role, you will be responsible for all aspects of invoice submissions via various e-billing platforms and resolving e-billing issues for our law firm's e-billed clients. You'll work in a fast-paced, deadline-driven environment, interacting with all levels of management.
What You'll Do
- Work directly with the client’s E-billing Manager on any ad-hoc requests.
- Submit electronic invoices and accruals to clients on a monthly basis.
- Oversee the transition of clients to e-billing.
- Provide follow-up support to attorneys and clients on all electronic billing matters.
- Handle a heavy volume of highly complex e-submission assignments for key corporate clients.
- Ensure all client guidelines, internal protocol, and firm guidelines are followed during submission.
- Act as a liaison between billing attorney/secretarial staff and clients' electronic billing staff, providing expert-level support.
- Liaise with billing attorney/secretary and client representatives for invoice resubmission.
- Ensure corrective action is implemented for future submissions.
- Populate, maintain, and update data for assigned clients in the billing system and external web applications.
- Ensure all relevant information is updated and correlated in the firm's billing system.
- Work collaboratively with the department's supervisor to support e-billing systems by managing user accounts, security, budgets, and status reports.
- Perform ad hoc analyses of complex client accounts regarding collections, rates, and invoice reductions/rejections.
What We're Looking For
- 1+ years of e-billing experience within a corporate law department or law firm.
- Proven knowledge and experience with BillBlast.
- Proficiency with Windows-based software and Microsoft Applications (Excel, Word, Outlook).
- Ability to create, edit, and present complex data, analyses, and ad hoc reports.
- Strong reading comprehension, analytical and problem-solving skills.
- Ability to multi-task, use time efficiently, and perform professionally at a high level under tight deadlines in a fast-paced, ever-changing environment.
- Skill in successfully prioritizing and adapting to changing demands.
- Able to influence and steer at a senior and executive level within and outside client groups.
Nice to Have
- Associate degree or advanced degree with concentration in Business, Accounting, or Finance.
- Knowledge of legal billing and Middleware systems like Legal Exchange, Ty Metrix 360, Legal-X, or Serengeti/Legal Tracker.
- Knowledge of various Legal Electronic Data Exchange Standard (LEDES) billing formats.
Technical Stack
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- BillBlast
Team & Environment
You will join the Legal & Document Processing department, collaborating closely with supervisors and team members to support our e-billing systems.
Benefits & Compensation
- Compensation: $26.00 - $28.00 per hour
- Medical, dental, and vision coverage
- Paid time off
- Disability insurance
- 401(k) with company match
- Life insurance
- Voluntary supplemental insurance coverages
- Parental leave
- Adoption assistance
- Tuition assistance
- Employer/partner discounts
Work Mode
This is a fully remote position.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
