Braze is looking for a Director, People Operations to lead our people operations function in a high-growth, technology-driven environment. This leader will establish scalable People systems and processes that support rapid organizational expansion while maintaining a strong employee-centered culture.
What You'll Do
- Lead the People Operations team with a focus on continuous improvement, innovation, and accountability.
- Establish effective metrics and reporting frameworks to measure People efficiency, compliance, and business impact.
- Serve as a trusted advisor to leadership and employees on People matters, applying sound judgment to balance business and people priorities.
- Provide day-to-day support for HR activities such as employee benefits, leave of absence, compliance, and reporting in the U.S., France, and India.
- Drive workflow efficiency by identifying opportunities for improvement and closely collaborating with other internal teams.
- Support the creation, implementation, and communication of policies and procedures across the entire People Ops function.
- Support managers and People teams with system updates, processing job changes, reporting needs, and other operational changes in Workday and other people-related systems.
- Own compliance programs and maintain SOPs for Workday HCM/Benefits and other people processes.
- Serve as the primary point of contact for all immigration-related and leave of absence-related processes and questions.
What We're Looking For
- 10+ years of progressive People/HR experience with at least 5 years in a leadership capacity within high-growth private technology companies.
- Demonstrated expertise in implementing and optimizing modern People technology stacks, with a strong emphasis on leveraging integrated AI capabilities to streamline processes and drive innovation.
- Demonstrated success building or transforming People operations in dynamic and scaling environments.
- Hands-on operator with exceptional strategic thinking and analytical capability.
- Strong understanding of employment regulations and compliance requirements in multi-state or global contexts.
- Excellent communication, leadership, and stakeholder management skills.
- Experience introducing AI-enabled People tools (e.g., for talent analytics, workforce planning, or employee engagement).
- Background in SaaS or other technology-driven business models.
- Passion for innovation, data-informed decision-making, and operational scalability.
Nice to Have
- Thrives in Complexity - unravels and organizes potentially incomplete, contradictory, or ambiguous information to solve problems effectively.
- Detail Orientation - deeply enjoys digging into details, is meticulous in their activities, and can efficiently organize and manage large or complex workloads using productivity tools.
- Proactivity - takes action without direction, can understand team priorities, has a high sense of urgency, and independently adjusts work accordingly.
- Confidentiality - Ability to handle confidential information in a discretionary manner.
Technical Stack
- Workday HCM/Benefits
- AI-enabled People tools
Team & Environment
You will lead the People Operations team.
Benefits & Compensation
- Compensation: $160,000 - $216,000 USD + equity awards
- Comprehensive health, dental, and vision insurance
- Flexible time off and holidays
- 401(k) with company match
- Disability insurance and life insurance
- Leaves of absence
- 100% company-paid life insurance and long-term disability insurance
Work Mode
This role operates on a hybrid work mode with team members located in the United States, France, and India.
Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
