Scale Army is hiring a Director of Sales Development

Scale Army is hiring a Director of Sales Development to build and lead our sales development engine. You will own the performance of our BDR, SDR, and AE teams, driving volume and conversion to scale the top of our sales funnel.

What You'll Do

• Drive volume and conversion of cold calls.
• Manage call scripts, answer rate optimization, and training on objection handling for BDRs.
• Hold BDR team accountable to call blocks, dialer usage, and weekly conversion goals.
• Analyze BDR answer rates, time-per-call, and improve team talk tracks.
• Ensure SDRs qualify leads efficiently and hand off cleanly to AEs.
• Optimize SDR response times, script quality, and lead prioritization.
• Coach SDRs live on calls and written outreach.
• Track SDR show-up rates, no-show rates, and speed-to-first-touch.
• Coach AEs to close effectively: handle objections, qualify rigorously, and follow up.
• Build closing frameworks that scale—replicable talk tracks, proposal templates, and urgency tactics.
• Forecast AE pipeline, track close rates, and push for higher win rates.
• Run post-call reviews to find moments AEs could have closed faster or better.

What We're Looking For

• Managed outbound cold call teams that hit and exceeded daily dial KPIs.
• Built or optimized scripts that drove conversion improvements.
• Used dialer tools like Orum, Aircall, etc. and can spot waste in call patterns.
• Led inbound/outbound qualification reps with a show-up rate goal.
• Improved speed-to-lead and built systems to reduce drop-off.
• Implemented new workflows in HubSpot or a similar CRM to improve conversion.
• Personally closed deals (not just managed closers).
• Coached AEs on objection handling, urgency tactics, and discovery calls.
• Forecasted pipeline revenue and hit aggressive closing quotas as a team.

Technical Stack

• Orum
• Aircall
• HubSpot

Team & Environment

You will manage three distinct teams of two people each: two BDRs, two SDRs, and two AEs. You’ll join a super-sharp, high-energy team that moves fast and holds a high bar in a performance-driven, results-oriented environment.