TwelveLabs is hiring a Director of Public Sector Operations to serve as the operational architect for our government business. Reporting directly to the Head of Public Sector, you will be the connective tissue between our technical teams and the unique requirements of federal, state, and local agencies, ensuring our Video AI technologies are successfully integrated.
What You'll Do
- Oversee and coordinate all business development and operational activities, ensuring TwelveLabs’ GTM strategy is executed seamlessly across the government market.
- Work in concert with Engineering and Product teams to translate 'human-like video understanding' capabilities into mission-ready tools.
- Lead the end-to-end execution of government engagements, from pre-award strategy and technical proposal support to post-award delivery and scaling.
- Partner with Marketing to refine our video-language modeling narrative for government audiences.
- Collaborate with Company Operations to build scalable procurement and contract management processes.
- Monitor the evolving landscape of AI policy and government procurement to ensure Twelve Labs remains the leader in public sector video analytics.
- Manage operational risks unique to government contracting, ensuring all activities adhere to FAR/DFARS and ethical AI guidelines.
What We're Looking For
- Must be a U.S. Citizen.
- Ability to gain and maintain a U.S. Security Clearance is required.
- 10+ years of professional experience, with at least 5 years specifically focused on operations or business development within the U.S. Public Sector.
- Bachelor’s degree in Business, Public Administration, Computer Science, or a related field.
- In lieu of education, 14+ years of relevant experience in U.S. Government operations, military leadership, or defense contracting will be accepted.
- Ability to engage deeply with Engineering and Product teams to understand the nuances of multimodal foundation models and video-language modeling.
Nice to Have
- An active Top Secret/SCI (TS/SCI) clearance is highly preferred.
- Prior experience operationalizing AI/ML technologies within the Department of War (DoW) or Intelligence Community (IC).
- Deep familiarity with OTA (Other Transaction Authority), GSA Schedules, and rapid acquisition vehicles.
Team & Environment
You will report directly to the Head of Public Sector.
Benefits & Compensation
- An open and inclusive culture and work environment.
- Work closely with a collaborative, mission-driven team on AI technology.
- Full health, dental, and vision benefits.
- Extremely flexible PTO and parental leave policy. Office closed the week of Christmas and New Years.
- VISA support (such as H1B and OPT transfer for US employees).
Work Mode
This role is remote.
We are a global company that values the uniqueness of each person’s journey. It is the differences in our cultural, educational, and life experiences that allow us to constantly challenge the status quo.
