NeoGenomics is looking for a Director, National Accounts - Oncology Diagnostics to lead strategic engagement and commercial partnerships across our highest-value national accounts. This role drives access, adoption, and utilization of our oncology diagnostics portfolio by aligning internal resources and external stakeholders through a strategic account-based sales approach. You will be instrumental in advancing our purpose-driven mission to improve patient care and become the world's leading cancer reference laboratory.
What You'll Do
- Develop and execute strategic account plans tailored to each national customer segment—community oncology networks, hospital IDNs, GPOs, and government channels
- Identify and prioritize account-specific growth opportunities and barriers to access, aligned with corporate commercial objectives
- Own and drive the full account lifecycle, including strategic planning, contracting, implementation, and performance management
- Orchestrate a comprehensive stakeholder engagement strategy at both executive and operational levels within each account
- Engage C-suite, clinical, pharmacy, pathology, and medical leadership to influence adoption of diagnostics, care pathways, integration strategy and testing protocols
- Partner with the clinical sales field team to simultaneously cultivate bottom-up champions—practice administrators, nurse navigators, ordering physicians—to ensure field-level execution and pull-through
- Align internal field teams (sales, medical, digital health, reimbursement) to support account-level tactics in coordination with national strategy
- Serve as the primary point of contact for strategic account relationships, fostering long-term partnerships built on mutual value
- Represent the voice of the customer internally, ensuring account needs are reflected in operational decisions and resource planning
- Lead business case development, value communication, and negotiations for diagnostic service agreements, including preferred provider status and strategic collaborations
- Execute and manage performance under existing contracts, identifying opportunities for expansion or renewal
- Partner with National Accounts, Clinical Sales, Marketing, Medical Affairs, Market Access, Legal, and Operations to ensure aligned execution and support for national account initiatives
- Provide timely insights and updates on account performance, competitor activity, and market dynamics
- Monitor industry trends, value-based care models, oncology pathways, and reimbursement changes that impact molecular diagnostic adoption
- Share actionable insights with leadership and cross-functional stakeholders to refine strategies and messaging
What We're Looking For
- Bachelor’s Degree
- 8+ years of experience in diagnostics, biopharma, or healthcare commercial roles, including National Accounts, Market Access, or Strategic Partnerships
- Demonstrated success managing large oncology accounts across community, GPO, IDN, and/or government sectors
- Strong understanding of oncology diagnostics (molecular, NGS, biomarker testing) and the evolving oncology care delivery landscape
- Proven ability to build executive relationships while simultaneously driving ground-level execution in complex account environments
- Skilled in negotiation, influence without authority, cross-functional collaboration, and enterprise account planning
Nice to Have
- Advanced degree (MBA, MPH, or related)
- Existing relationships with Oncology national accounts, IDN, VA/DoD and Oncology GPOs
Team & Environment
Partners with National Accounts, Clinical Sales, Marketing, Medical Affairs, Market Access, Legal, and Operations.
Benefits & Compensation
- Career development and career coaches
- Many training opportunities
- Highly competitive benefits with a variety of HMO and PPO options
- Company 401k match
- Employee Stock Purchase Program
- Tuition reimbursement
- Leadership development
- Start with 16 days of paid time off plus holidays
- Wellness courses
- Highly engaged employee resource groups
All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.
