1-800-Flowers.com is hiring a Director of Facilities and Maintenance to provide strategic leadership for the reliability and performance of our four Central Ohio manufacturing and distribution centers. In this role, you will ensure operational continuity across high-volume distribution and fulfillment environments that rely on advanced warehouse automation and temperature-controlled infrastructure.

What You'll Do

Provide strategic and operational oversight for facilities, maintenance, warehouse automation, and refrigeration systems across four Central Ohio locations.
Standardize maintenance practices, automation reliability protocols, and cold chain management procedures.
Develop and execute a multi-site facilities and infrastructure strategy aligned with service, production, fulfillment, and growth objectives.
Ensure readiness to support peak seasonal volume surges with zero disruption.
Travel regularly between facilities to maintain visibility, performance alignment, and accountability.
Oversee maintenance and optimization of warehouse systems, including conveyors, sortation systems, pick-to-light/put-to-light systems, scanning systems, and other high-speed material handling technologies.
Ensure reliability of PLC-controlled equipment and controls infrastructure.
Partner with Operations and IT to support WMS/WCS integration and automation performance improvements.
Drive predictive maintenance strategies to minimize downtime and maximize throughput during peak periods.
Lead automation upgrades and capital investments to enhance efficiency and scalability.
Oversee industrial refrigeration systems critical to preserving floral and perishable product quality.
Ensure compliance with all refrigeration-related safety and environmental regulations.
Maintain cold chain integrity across receiving, storage, and fulfillment operations.
Implement preventive and predictive maintenance programs for refrigeration assets.
Drive energy efficiency and sustainability initiatives related to temperature-controlled environments.
Oversee maintenance of all building systems including HVAC, electrical, plumbing, mechanical, utilities, dock equipment, and backup power systems.
Lead CMMS utilization and data-driven performance reporting across all facilities.
Ensure facilities are maintained in a safe, clean, and audit-ready condition.
Sustain 5S and continuous improvement practices within maintenance operations.
Develop and manage multi-site operating and capital budgets.
Lead CAPEX planning for automation enhancements, refrigeration systems, facility upgrades, and asset replacement.
Prepare and present business cases for major infrastructure investments.
Ensure projects are delivered on time and within budget while minimizing operational disruption.
Ensure compliance with OSHA, EPA, state and local regulations, and refrigeration safety standards.
Maintain robust safety programs across facilities, automation systems, and maintenance teams.
Partner with Risk Management and Operations to mitigate operational vulnerabilities.
Serve as liaison with contractors, inspectors, utilities, and regulatory agencies.
Lead and develop facilities managers, maintenance supervisors, automation technicians, and refrigeration specialists.
Establish KPIs focused on uptime, throughput support, cold chain integrity, safety, and cost control.
Build bench strength and succession planning across sites.
Foster a culture of accountability, collaboration, and operational excellence.

Technical Stack

Warehouse systems: conveyors, sortation systems, pick-to-light/put-to-light systems, scanning systems.
PLC-controlled equipment and controls infrastructure.
WMS/WCS.
CMMS.
Industrial refrigeration systems.

Team & Environment

You will lead facilities managers, maintenance supervisors, automation technicians, and refrigeration specialists across four sites.

Work Mode

This is an onsite position requiring regular travel between our facilities in Obetz, Ohio; Groveport, Ohio; Westerville, Ohio; and Hebron, Ohio.