Hilton is seeking a Director, Business Travel Sales to join our Global Sales Team. In this role, you will lead the business travel strategy for a portfolio of Hilton's largest and most complex global corporate accounts. Your primary focus will be on delivering incremental revenue and driving market share growth through expert client relationship management and execution of the global Request for Proposal (RFP) process.
What You'll Do
- Lead the business travel strategy for a portfolio of Hilton's largest and most complex global corporate accounts, serving as the primary relationship owner with each client's travel manager.
- Drive Hilton's annual global RFP process for your accounts, executing strategies that expand shelf space, increase adoption of dynamic pricing programs, and deliver ADR and market share growth.
- Act as the global account guardian, ensuring understanding across regions, brands, and partners to deliver a unified, strategic approach for each customer.
- Partner with the Director of Group Sales on shared accounts to ensure a coordinated, enterprise-wide strategy across both transient and group segments.
- Engage with regional and on-property sales leaders to ensure global alignment and delivery of Hilton's value proposition.
- Facilitate strategic reviews and planning sessions with client travel managers, procurement leaders, and internal Hilton executives.
- Represent Hilton within important industry forums and customer-facing events, strengthening relationships with key stakeholders.
- Develop annual account plans, including performance goals, strategic initiatives, and engagement actions aligned to Hilton's Global Strategic Accounts Playbook.
- Deliver RFP outcomes, quarterly business reviews, and executive-level reporting that demonstrate progress against revenue, share, and program-expansion objectives.
What We're Looking For
- Seven (7) years of work experience in hotel business travel sales.
- Five (5) years maintaining national or global transient accounts.
- In-depth knowledge of the hospitality travel industry.
- Ability to travel up to 40%.
Nice to Have
- BA/BS Bachelor's Degree.
- Experience using Salesforce.
Technical Stack
- Salesforce
Team & Environment
This role is part of the Global Sales Team, specifically on the Strategic Account management team. You will report to the Assistant Managing Director of Sales, Corporate Strategic Accounts.
Benefits & Compensation
- Compensation range: $100,000 - $145,000
- Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
- Hilton Shares: employee stock purchase program (ESPP) - purchase Hilton shares at a 15 percent discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Mental health resources including free counseling through Employee Assistance Program
- Paid Time Off (PTO), including 20 days accruing over your first year and increasing to 25 days after one year
- Leadership development opportunities and programs
- Medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance
- 401(k) savings plan
- Up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents
- 10 paid holidays and 2 floating holidays
- Up to 5 bereavement days
- Flexible spending accounts, a health savings account
- Care coordination program (“Wellthy”), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit
Work Mode
This is a global role.
Hilton believes every Team Member is a leader and is committed to offering leadership development opportunities. We are proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment. Hilton is the #1 World's Best Workplace, with an award-winning workplace culture.
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.
