Remote (Global) Employment

EX Squared is hiring a Customer Success Supervisor - REMOTE

About the Role

EX Squared is looking for a Customer Success Supervisor to champion the adoption and effective use of our audio AI platform across Southern Europe. You will be instrumental in ensuring customers derive maximum value from our technology, fostering long-term relationships and commercial growth.

What You'll Do

  • Drive the adoption of audio AI technology across Southern Europe.
  • Engage directly with customers to ensure they successfully leverage the innovative platform.
  • Analyze product usage to identify friction points and propose tailored solutions that enhance customer experience and engagement.
  • Collaborate closely with various teams to drive commercial outcomes that contribute to lasting relationships and sustained revenue growth.

Work Mode

This is a fully remote position based in Southern Europe, operating within a global team structure.

Required Skills
Customer SuccessTeam LeadershipClient Relationship ManagementPerformance ManagementProcess ImprovementStakeholder CommunicationData AnalysisCross-functional CollaborationStrategy DevelopmentCustomer Advocacy
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About company
EX Squared

Technology company focused on IT and software solutions

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Job Details
Category other
Posted 3 months ago