Colibri Group is hiring a Customer Success Manager to manage key customer relationships and drive value for our B2B clients in the financial services sector. You'll be responsible for ensuring client satisfaction and fostering long-term partnerships.

What You'll Do

Manage and nurture relationships with B2B clients in financial services.
Drive customer success, adoption, and value from our products and services.
Proactively identify client needs and opportunities to enhance their experience.
Serve as the primary point of contact for assigned accounts.
Collaborate with internal teams to resolve client issues and ensure smooth service delivery.

What We're Looking For

Proven experience in a customer success, account management, or client-facing role.
Background working with B2B clients, preferably within financial services or a related sector.
Strong communication, relationship-building, and problem-solving skills.
Ability to manage multiple client accounts and priorities effectively.