Remote (Global) Employment

EX Squared is hiring a Customer Success Lead (Remote)

About the Role

EX Squared is hiring a Customer Success Lead to champion the adoption and effective use of our audio AI technology across Southern Europe. You will be the key partner for our customers, ensuring they successfully leverage the platform and achieve their desired outcomes.

What You'll Do

  • Drive the adoption of audio AI technology across Southern Europe.
  • Engage with customers directly to ensure they successfully leverage the innovative platform.
  • Analyze product usage to identify friction points and propose tailored solutions that enhance customer experience and engagement.
  • Collaborate closely with various teams to drive commercial outcomes that contribute to lasting relationships and sustained revenue growth.

Work Mode

This is a remote position for candidates based in Southern Europe.

Required Skills
Customer SuccessAccount ManagementClient OnboardingStakeholder ManagementCommunicationProblem SolvingCustomer RetentionUpsellingCross-functional CollaborationData AnalysisPresentation SkillsCRM SoftwareProject ManagementCustomer Advocacy
Want to work from Thailand?

Join a remote network built for tech talent

Iglu gives you real employment in Southeast Asia — visa, work permit, and projects included. Pick what you work on, earn performance-based pay, and live where you want.

Legal employment in Thailand & Vietnam
Choose your own projects
Performance-based revenue sharing
Relocation support available
Join Iglu
200+ professionals worldwide
About company
EX Squared

Technology company focused on IT and software solutions

Visit website
Job Details
Category other
Posted 3 months ago