Payoneer is looking for a Customer Success Intern to join our dynamic team. In this role, you will work alongside our customer success managers to support customer engagement and gain hands-on experience across the entire customer lifecycle, from onboarding and adoption to retention and expansion. You’ll be an integral part of helping our global customers thrive.
What You'll Do
- Assist the Customer Success Manager team in facilitating offline workshops, salons, and events.
- Support the internal escalation of technical issues when needed.
- Assist in tracking and managing upcoming customer outreach campaigns.
- Prepare materials and take notes for quarterly business reviews (QBRs).
- Support the creation of customer success collateral, including playbooks, guides, and best practice documentation.
What We're Looking For
- A Bachelor’s degree in Business Administration, Marketing, Communications, International Business, or a related field.
- Excellent organizational skills and a keen eye for detail.
- Strong written and verbal communication skills in English.
- Basic proficiency in Microsoft Office/Google Workspace, especially Excel/Sheets and PowerPoint/Slides.
- A proactive, can-do attitude and a willingness to take on various administrative tasks to support the team.
- A genuine interest in sales, technology, and international business.
Nice to Have
- Cross-cultural sensitivity; international experience or additional language skills are a plus.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
