Plaud Inc. is hiring a Community Operations Manager for Europe to build and manage localized online communities. In this role, you will channel user insights into our product, growth, and go-to-market strategies, designing content and campaigns for distinct local user segments.
What You'll Do
- Build and manage localized online communities in the US using regionally preferred platforms such as WhatsApp, Reddit, Discord, Facebook Groups, and Telegram.
- Monitor sentiment, engagement metrics, and overall community health to identify growth and retention opportunities.
- Channel user insights into broader product, growth, and go-to-market strategies.
- Design and execute localized content, events, and campaigns tailored to different local user segments.
- Identify, recruit, and collaborate with local brand ambassadors and advocates to scale community impact.
- Localize global campaigns to align with market-specific tone, behaviors, and cultural preferences.
- Ensure all operations comply with relevant compliance and privacy regulations.
What We're Looking For
- 4+ years of experience in user community management, marketing, and operations.
- Proficiency in English and strong communication skills.
- Proven ability to plan and scale grassroots community programs.
- Intercultural sensitivity and the ability to adapt brand voice for different markets.
Nice to Have
- Experience in the tech industry, particularly in AI hardware and/or software.
- Proficiency in Spanish and French.
- Previous involvement in building local ambassador or moderator programs.
Plaud Inc. is an equal opportunity employer.
