New York, NY; Remote Hybrid

Novel is hiring a Communications Lead

Responsibilities

  • Own the Novel voice and grow Novel’s external community across social platforms
  • Work closely with Novel's PR team to drive a customer-facing storyline
  • Build out an on-brand program to bring customers, founders, influencers, and DTC operators into the fold of what Novel is building
  • Serve as a guide to customers learning to foster their own web3 community experience

Additional Information

  • Comprehensive medical, vision and dental health plans
  • Competitive compensation and equity
  • Flexible vacation policy
About company
Novel

Novel helps brands create a true omnichannel experience through wallet passes. By integrating with existing loyalty platforms, it enables customers to join loyalty programs and redeem balances seamlessly both online and in-store.

The platform offers push notifications via wallet passes, allowing businesses to reach customers on their lock screens without requiring a dedicated app. These notifications can be used for marketing, location-based promotions, and automated reminders for balance updates or expiring offers.

Novel integrates with major e-commerce and loyalty platforms like Shopify, Yotpo, Smile.io, and others, enabling email capture, customer profile creation, and data-driven marketing. It also provides analytics on revenue, customer behavior, referrals, and campaign performance to help businesses grow.

All jobs at Novel Visit website
Job Details
Department Operations
Category other
Posted 2 months ago