New York, NY; Remote Hybrid

Novel is hiring a Communications Lead

Responsibilities

  • Own the Novel voice and grow Novel’s external community across social platforms
  • Work closely with Novel's PR team to drive a customer-facing storyline
  • Build out an on-brand program to bring customers, founders, influencers, and DTC operators into the fold of what Novel is building
  • Serve as a guide to customers learning to foster their own web3 community experience

Additional Information

  • Comprehensive medical, vision and dental health plans
  • Competitive compensation and equity
  • Flexible vacation policy
Job Details
Location New York, NY; Remote
Work mode Hybrid
Department Operations
Category other
Posted 3 months ago
About company
Novel

Novel helps brands create a true omnichannel experience through wallet passes. By integrating with existing loyalty platforms, it enables customers to join loyalty programs and redeem balances seamlessly both online and in-store.

The platform offers push notifications via wallet passes, allowing businesses to reach customers on their lock screens without requiring a dedicated app. These notifications can be used for marketing, location-based promotions, and automated reminders for balance updates or expiring offers.

Novel integrates with major e-commerce and loyalty platforms like Shopify, Yotpo, Smile.io, and others, enabling email capture, customer profile creation, and data-driven marketing. It also provides analytics on revenue, customer behavior, referrals, and campaign performance to help businesses grow.

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