Contentful is looking for a Commercial Account Executive to drive our growth by leading the end-to-end sales process from prospecting to close in North America. You will be responsible for identifying and developing new sales opportunities, growing existing accounts, and ensuring customers meet their business objectives.
What You'll Do
- Position, negotiate, and close new logo and expansion business ($50-500K ACV) in the North American territory.
- Meet quarterly and annual sales goals by developing an account strategy and pipeline, managing processes, and creating sales proposals.
- Prospect and develop new business opportunities with existing and prospective customers, conducting research and qualifying leads.
- Manage RFI/RFQ requests with Contentful internal and customer teams.
- Refine and evolve our 'land-and-expand' model in collaboration with Sales, Partnerships, and Customer Success teams.
- Understand the digital experience challenges of prospects and align the ROI of Contentful with those challenges.
- Work closely with Sales Engineers, Solution Architects, and the greater sales ecosystem to drive new business and retain customers.
- Develop innovative proposals, position complex pricing structures, and negotiate contracts.
- Work closely with Customer Success & Marketing teams to ensure best practices are shared with customers.
What We're Looking For
- 4+ years of B2B SaaS sales experience.
- Minimum of 2 years in a closing role with individual quota carrying experience and a history of exceeding quota.
- 2+ years of experience successfully selling complex technical software.
- Working knowledge of selling and positioning a technical SaaS and/or PaaS platform.
- Experience growing and expanding existing customer accounts in a SaaS and/or PaaS environment.
- Demonstrated ability to sell transactions of $100k+ to organizations with $500m and $1bil in revenue, engaging VP and C Level executives.
- Experience generating pipeline and closing new business.
- History of selling complex technical solutions to customers who span distinct divisions (e.g., marketing, IT, sales leadership).
- History of working closely with Partnerships to drive business.
- Ability to understand the Contentful API and discuss outcomes with multi-threaded relationships across C-level stakeholders and highly technical individuals.
- Excellent oral and written communication and presentation skills.
- Willingness to travel (up to 25%).
- College degree (BA/BS).
Team & Environment
Work in partnership with Customer Success, Sales Engineers, Solution Architects, Sales Development Representatives, Account Managers, Partnerships, and Marketing teams.
Benefits & Compensation
- Compensation: $200,000 - $236,000 (for Washington state) + equity: Eligible for equity awards.
- Stock Options for full-time employees.
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% for dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet.
- Generous paid time off including vacation, sick, compassion, education, and volunteer days.
- Company paid parental leave.
- Personal annual education budget.
- Range of virtual and in-person events, workshops, and team activities.
- Annual wellbeing stipend.
- Monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees.
Work Mode
This is a remote position. The role is open to candidates located in Seattle, Washington, United States, North America.
We are an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed.


