Massachusetts Eye and Ear Associates, Inc. seeks a Clinic/Practice Assistant I to perform administrative and clinical functions that support smooth and efficient clinical service operations. You will execute basic clerical work and routine tasks under general supervision as part of a team striving to provide exceptional care.
What You'll Do
- Perform routine administrative and clerical duties for a clinical service or physician practice office.
- Make patient appointments and maintain appointment records.
- Greet and assist patients.
- Answer telephones, assist callers with routine inquiries, and schedule appointments.
- File materials in patient folders and print appointment schedules.
- Process patient billing forms and scan documents to patient medical records.
- Call for patient medical records and laboratory test results.
- Open and distribute unit mail or faxes.
- Type forms, records, schedules, memos, etc., as directed.
- Accept co-payments as required.
- Handle, screen, and take messages related to prior authorizations, provider questions, prescription refills, and test results.
- Act as a 'Super User' for scheduling, registration, and billing systems, providing assistance and training to others.
- Perform more complex or specialized functions, such as surgical scheduling or schedule changes, at a more advanced competency level.
What We're Looking For
- High School Diploma or Equivalent
Nice to Have
- 1-2 years of office experience
Technical Stack
- Office Suite
Benefits & Compensation
- Comprehensive benefits
- Career advancement opportunities
- Differentials, premiums, and bonuses as applicable
- Recognition programs
- Compensation: $17.36 - $22.75/Hourly
Work Mode
This is an onsite position located at 243-245 Charles Street.
Massachusetts Eye and Ear Associates, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
