Alignment Health is hiring a Claims Mailroom Support Clerk to join our mission-driven team. This role is responsible for managing incoming mail from providers while ensuring a high level of accuracy. It requires the ability to multi-task while providing timely mail triaging and processing.

What You'll Do

Open, triage, and batch incoming mail and faxes.
Utilize the EZ CAP claim processing system to research provider and member status.
Enter manual claims into the EZ CAP claims system.
Keep a daily log and count of all mail.
Process daily pend, denial, and claim forwarding correspondence.
Provide requested documentation to internal departments and the provider network.
Support research projects through claims look-up and simple documentation via Excel spreadsheets.
Support the needs of providers and the claims team through professional communication.
Participate in Claims Department team meetings and other activities as needed.
Ensure the privacy and security of PHI as outlined in department policies relating to HIPAA Compliance.
Perform other duties and projects as assigned.

What We're Looking For

Minimum 1 year of mail room or clerical experience in a healthcare setting.
High School Diploma or GED.
Possess a strong team attitude.
Ability to multi-task, remain focused, and perform daily tasks productively.
Ability to perform data entry.
Ability to travel between locations.
Ability to operate a telephone, computer, scanner, copier, fax machine, and other office equipment.
Ability to communicate positively, professionally, and effectively with others.
Effective written and oral communication skills.
Mathematical skills to perform calculations and simple statistics correctly.
Reasoning skills to prioritize multiple tasks, solve problems, and define and manage resolutions.
Knowledge of computer programs and applications.

Nice to Have

Medicare claim knowledge.

Technical Stack

EZ CAP claim processing system
Excel spreadsheets
Computer, scanner, copier, fax machine

Team & Environment

You'll be working as part of the Claims Department.

Benefits & Compensation

Temp to Hire Benefits Included
Compensation Range: $41,600.00 - $57,600.00

Work Mode

This is an onsite position.

Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.