Optum Tech, part of UnitedHealth Group, is seeking a Business Systems Analyst specializing in Cardiology PACS systems. In this role, you will create and deliver high-quality system solutions by consulting with users and technology specialists to define business processes and supporting information systems. You will provide technical support for cost-effective systems and support both improvements to current systems and new development.
What You'll Do
- Deliver applications training for customers.
- Configure and train customers on Echo reporting systems.
- Configure and train customers on Haemo, Cath Reporting, and BCIS data entry.
- Customize and design workflows for hospital customers.
- Support indirect sales efforts, including product demonstrations.
- Work closely with customers to benchmark, design, plan, and implement optimal Haemodynamic and Cardiac Clinical Reporting solutions.
- Support the installation, servicing, and repair of complex clinical equipment and systems.
- Check and approve the operational quality of system equipment prior to clinical use.
- Instruct customers in the operation and maintenance of the system.
- Serve as company liaison with the customer on clinical and technical matters for assigned projects.
- Resolve clinical and technical problems, analyzing and evaluating issues that occur during implementation.
- Test, benchmark, and verify that the implemented system is error-free and functional prior to delivery.
What We're Looking For
- An undergraduate degree in IT or Health Sciences, or equivalent experience.
- Proven clinical cardiology experience within the NHS and/or HSE.
- Proven experience in Haemo, Cath, and ECG systems.
- Proven experience in an IT or Cardiology setting, with considerable experience training individuals and groups.
- Demonstrable experience working in teams to deliver change projects resulting in clinically improved outcomes.
- Demonstrated competency in MS Excel, Visio, and PowerPoint.
- Demonstrated excellent communication and listening skills with an ability to transform customer requirements into deliverable actions.
Technical Stack
- MS Excel
- Visio
- PowerPoint
Work Mode
This position offers a hybrid work model and is based in Ireland and the UK.
Our culture is guided by diversity and inclusion, and we offer comprehensive benefits and career development opportunities as part of our mission to advance health equity on a global scale.
Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law.
