Braze is hiring a Business Development Specialist to provide critical administrative and operational support across our Strategic Solutions & Growth (SSG) organization. You will maintain the tools, processes, and data that enable effective business development and capture activities across the enterprise.
What You'll Do
- Monitor and disseminate new opportunities from eBuy, SAM.gov, and other federal acquisition sites.
- Maintain the CRM (Salesforce) for accuracy, completeness, and data integrity across opportunities, contacts, and accounts.
- Manage the cadence and quality of BD pipeline updates, dashboards, and reporting to leadership.
- Support proposal readiness by tracking opportunity status, deadlines, and compliance documentation.
- Coordinate intake, assignment, and tracking of BD requests from leadership and capture teams.
- Monitor the accurate distribution of sales reports and intelligence essential to the sales organization.
- Recommend revisions to existing reports or assist in developing new reports as needed.
- Manage the sales governance process and create/maintain documentation for sales processes.
- Proactively develop, maintain, and continuously improve SSG processes, templates, and knowledge repositories.
- Partner with IT and Marketing to ensure alignment of CRM workflows, content libraries, and opportunity tracking.
- Support system enhancements and data governance to enable consistent reporting and portfolio visibility.
- Maintain standardized procedures for opportunity tracking, lead qualification, and pursuit transitions.
- Monitor sales organization compliance with required standards for maintaining CRM data.
- Identify opportunities for process optimization or redesign and develop operational measurements.
- Support onboarding and enablement of BD and Capture team members on Braze's tools, systems, and dashboards.
- Manage SSG SharePoint and documentation libraries to ensure accessibility and consistency of BD resources.
- Coordinate internal communications around BD wins, lessons learned, and strategic priorities.
- Assist in planning and facilitating BD-related training and learning sessions.
- Provide reliable and timely operational support that enables SSG leaders to focus on strategy and growth execution.
What We're Looking For
- 2-5 years of experience in business development, sales operations, or government contracting environments.
- Proficiency in Salesforce CRM (or similar platforms) and Microsoft Office/SharePoint tools.
- Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
- Experience monitoring federal procurement systems (eBuy, SAM.gov, FPDS).
- Collaborative, service-oriented mindset with excellent written and verbal communication skills.
- Proven problem-solving and communication skills.
- Results-driven self-starter with the ability to multitask.
- Strong initiative and ability to work in a self-directed environment with a can-do attitude and growth mindset.
Nice to Have
- A quantitative or technical background.
- In-depth knowledge and experience using Salesforce.com and fluency in Microsoft Office applications – particularly Excel.
Technical Stack
- Salesforce CRM
- Microsoft Office
- SharePoint
Team & Environment
Part of the Strategic Solutions & Growth (SSG) organization.
Benefits & Compensation
- Top of industry medical, dental, and vision benefits with multiple options.
- Employer-contributed health savings account, infertility coverage, and orthodontia.
- 8 weeks of Parental Leave.
- Discounted pet insurance.
- A Care.com membership with 3 back-up emergency child or elder care days annually.
- Starting day one, every employee is bonus eligible.
- 15 days of paid vacation, 6 federal holidays, and 4 floating holidays.
- TechEleX program provides choice between a variety of Mac or PC devices, replaced after 3 years with the original device given to keep.
- Annual Internet Reimbursement benefit of $25 per month.
- 3 days of paid professional development every year, including an allowance for registration fees.
- Employee wellness events, a HeadSpace membership, access to TalkSpace and mental health coverage.
Work Mode
This is a remote position. We are hiring candidates located in Arlington, Virginia, United States.
Braze is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
