ServiceNow is hiring a Business Development Representative - Swedish Speaker to support pipeline growth in the EMEA region. In this role, you will engage prospective buying groups through structured outreach, qualify interest, and hand off opportunities to the go-to-market team, supporting our purpose to make the world work better for everyone.
What You'll Do
- Engage current and future clients through phone, email, and social media using approved messaging and qualification criteria.
- Apply basic problem-solving techniques to assess client needs and determine appropriate next steps.
- Collaborate consistently with the Global Business Acceleration (GBA) management team, Development team, and GTM team(s).
- Amplify brand-approved content with prospective customers to deliver a personalized experience.
- Accurately document all engagement and follow-up activities in internal systems.
- Participate in development simulations, in-person competitions, and meet KPI expectations.
- Follow up across strategic marketing events.
What We're Looking For
- Must be fluent in Swedish, both written and verbal.
- High school diploma or GED equivalent required.
- Strong verbal and written communication skills.
- Ability to learn and apply standard outreach and qualification practices.
- Relationship-building and interpersonal skills for effective collaboration.
- High motivation, curiosity, and openness to coaching and feedback.
- Resilient work ethic; reliable, confident, collaborative, driven, and coachable.
- Willingness to learn AI-native tools to enhance workflows.
- Strong organization and attention to detail.
- Ability to follow established processes for documentation and follow-up.
- Ability to influence others and convey a sense of urgency.
- Basic understanding of cloud computing and SaaS concepts, or willingness to learn quickly.
- Interest in building customer relationships, qualifying opportunities, and contributing to pipeline.
- Commitment to full participation in Global Business Acceleration development tracks to launch a career at ServiceNow within 48 months.
Team & Environment
You will collaborate with the Global Business Acceleration (GBA) management team, Development team, and GTM team(s).
Work Mode
This is a hybrid position based in the EMEA region (Europe, Middle East, and Africa).
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
