Hilton is seeking a Business Development Manager for its Adelaide property. In this role, you will identify, develop, and secure new business opportunities to drive revenue growth across rooms, events, and ancillary services. Your focus will be on building and maintaining strong relationships with clients and industry stakeholders while executing strategies aligned with the hotel’s commercial objectives.
What You'll Do
- Develop and execute a business development strategy targeting local, regional, and national clients including corporate companies, PCOs, travel managers, and travel management companies.
- Identify new business opportunities in line with hotel positioning, brand, and commercial objectives.
- Collaborate with the Director of Sales & Marketing to align corporate acquisition strategies.
- Conduct market research, competitor analysis, and industry trend monitoring to inform strategy.
- Establish key performance metrics to measure the success of business development initiatives.
- Build and maintain strong relationships with key accounts, PCOs, and decision-makers.
- Manage pipeline activity from lead generation to contract negotiation and closure.
- Maintain regular contact with existing clients to ensure high satisfaction and repeat business.
- Liaise with internal departments like Operations, Sales, Marketing, and Events to meet client requirements.
- Deliver revenue growth targets through new corporate account acquisition and expansion of existing accounts.
- Negotiate contracts, agreements, and corporate rates in line with hotel policies.
- Collaborate with Marketing to develop campaigns, offers, and promotions that attract corporate clients.
- Ensure accurate and timely reporting of sales activity, pipeline, and revenue projections.
- Represent the hotel at corporate, industry, and networking events to build awareness and generate leads.
- Participate in industry associations, exhibitions, and conferences relevant to corporate and leisure travel, MICE, and business markets.
- Organize client events, site inspections, and familiarization tours to showcase the hotel.
- Monitor competitor activity, market trends, and pricing strategies to identify opportunities and threats.
- Maintain accurate CRM records and update pipeline activity regularly.
- Produce reports on business development performance, revenue contribution, and ROI.
- Provide insights and recommendations to senior management on market trends and client needs.
- Collaborate with Sales, Marketing, and Operations to ensure integrated commercial strategies.
- Work closely with Finance and Revenue teams to maximize yield and profitability from all market segments.
What We're Looking For
- Strategic business development and sales expertise.
- Strong relationship management and negotiation skills.
- Analytical and data-driven decision-making.
- Excellent communication and presentation skills.
- CRM proficiency and pipeline management expertise.
- Knowledge of hospitality, travel, and MICE markets.
- Team leadership and cross-department collaboration abilities.
- Tertiary qualification in Business, Sales, Hospitality, or a related discipline.
- A minimum of 5 years’ experience in corporate business development or sales, ideally within hospitality or B2B markets.
- A proven track record in achieving revenue targets and developing long-term client relationships.
Team & Environment
This role is part of the dedicated Sales team at Hilton Adelaide, reporting to the Director of Sales & Marketing.
Benefits & Compensation
- Monthly dry-cleaning allowance for your business wardrobe.
- Team Member Travel Program: discounted hotel nights from $70 per night worldwide with GO HILTON.
- Excellent work environment and culture.
- 25-40% off Food and Beverages.
- Discounted Bupa health cover.
- Year-round recognition.
- Opportunities for career progression within our team.
- Access to Hilton University training, offering more than 2500 learning programs.
- Career development planning and opportunities.
- 4 weeks of annual leave in addition to public holiday allocation.
Work Mode
This is an onsite position located in Adelaide, Australia.
Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.
